Copy link to clipboard
i have a problem when i try to render video in photoshop. it was every thing ok until 2 days ago...i didn't change any settings.
it creates 2 separate files...an audio one and a m4v video....video separated from the audio instead of an mp4 file. what should i do? thank you
Hi there,That sounds like a strange issue. Which version of Photoshop and the operating system are you working on?Could you try resetting the preferences of Photoshop and see if it helps?https://helpx.adobe.com/photoshop/using/preferences.html
Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings
I'm having this exact same issue. I've tried resetting my preferences, as well as uninstalling/reinstalling Photoshop and it still does this. My settings are all correct in the Export, so I'm not sure why this is happening.