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Repeatedly crashing when Painting for 10-15 min

New Here ,
Aug 15, 2020

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So I recently noticed that Photoshop was showing rainbow artifacts when doing some digital painting. Eventually, it would crash pretty often too. Now I was livestreaming when this first happened so I thought it was just too much pressure on the hardware. 

 

Fast forward to updating windows, updating my gpu, uninstalling photoshop AND deleting the preferences, and finally reinstalling the latest version. 

 

Painting on a 1000x1000 canvas still sometimes shows artifacting in the brushes, and after painting for 10 minutes with the default brushes on an 8kx8k canvas, photoshop instacrash to desktop. I even set gpu usage to basic to see if that would help. Nope. 

 

Hardware: intel 9900k cpu, nvidia 2080 Ti gpu, 1tb samsung nvme ssd 960 (+ 3 tb ssd space in other drives), 64gb of 3200 ddr4 ram. Photoshop allocated to use 70% of which*

I am painting with a Wacom Cintiq Pro 32" and one extra monitor. 

 

Please let me know if you have any advice. In the meantime, I am resolved to painting in Clip Studio Paint which has 0 issues at the moment, even with the graphic load of streaming/encoding at the same time with 8k+ canvas sizes. I really wanted photoshop to work since I am paying for the full suite and there are quite a few things that Clip Studio just cant do. 

Topics

Bug, Crash or freeze, Performance, Problem or error

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Repeatedly crashing when Painting for 10-15 min

New Here ,
Aug 15, 2020

Copy link to clipboard

Copied

So I recently noticed that Photoshop was showing rainbow artifacts when doing some digital painting. Eventually, it would crash pretty often too. Now I was livestreaming when this first happened so I thought it was just too much pressure on the hardware. 

 

Fast forward to updating windows, updating my gpu, uninstalling photoshop AND deleting the preferences, and finally reinstalling the latest version. 

 

Painting on a 1000x1000 canvas still sometimes shows artifacting in the brushes, and after painting for 10 minutes with the default brushes on an 8kx8k canvas, photoshop instacrash to desktop. I even set gpu usage to basic to see if that would help. Nope. 

 

Hardware: intel 9900k cpu, nvidia 2080 Ti gpu, 1tb samsung nvme ssd 960 (+ 3 tb ssd space in other drives), 64gb of 3200 ddr4 ram. Photoshop allocated to use 70% of which*

I am painting with a Wacom Cintiq Pro 32" and one extra monitor. 

 

Please let me know if you have any advice. In the meantime, I am resolved to painting in Clip Studio Paint which has 0 issues at the moment, even with the graphic load of streaming/encoding at the same time with 8k+ canvas sizes. I really wanted photoshop to work since I am paying for the full suite and there are quite a few things that Clip Studio just cant do. 

Topics

Bug, Crash or freeze, Performance, Problem or error

Views

19

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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