Resizing in Photoshop 22.1 causes freeze the app on Windows 10

[#1]

Using latest updated version (as ar 8th Jan 2021) of PS (Windows). When resizing an image the program often freezes before the resizing takes place. Can't close down the PS window and the only way out is to restart which means programs I am using in tandem (and are still working) have to be restarted too.  Attached two screen shots if it helps . . .

{Thread title edited by moderator}

[#2]

Using latest updated version (as ar 8th Jan 2021) of PS (Windows). When resizing an image the program often freezes before the resizing takes place. Can't close down the PS window and the only way out is to restart which means programs I am using in tandem (and are still working) have to be restarted too.  Attached two screen shots if it helps . . .

{Thread title edited by moderator}

[#3]

Hi,

We're sorry about the trouble with Photoshop 22.1. Please try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

If it does, please try the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

You can also try optimizing the preferences of Photoshop using the steps suggested here: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

Let us know how it goes!

Regards,

Nikunj

[#4]

Many thanks for your help. This seems to have sorted out the problem.

[#5]

You only posted part of your Photoshop System Info.  Is your GPU supported does your Photoshop preferences performance section show the it is  supported and enabled.  Is the latest Windows Device driver for your GPU from its manufacturer installed on your windows 10 PC?.