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Resolution information not showing.

Contributor ,
Feb 24, 2020

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For the document size flyout, I'm not getting the resolution. It is instead repeating the channel information.

 

Screen Shot.png

 

I've tried setting my prefs aside so Photoshop would open with all defaults and it still does the same thing. I was working last week at another shop doing some freelancing where they also have CC 2020 installed, and theirs is correct. Though I didn't check to see if they were at the latest point release.

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Resolution information not showing.

Contributor ,
Feb 24, 2020

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For the document size flyout, I'm not getting the resolution. It is instead repeating the channel information.

 

Screen Shot.png

 

I've tried setting my prefs aside so Photoshop would open with all defaults and it still does the same thing. I was working last week at another shop doing some freelancing where they also have CC 2020 installed, and theirs is correct. Though I didn't check to see if they were at the latest point release.

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Bug, Mac, Problem or error

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210

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Feb 24, 2020 0
Adobe Community Professional ,
Feb 24, 2020

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Same here, it seems bug. Try to display Document Dimensions instead of Document Sizes which are turned on,it seems to me. With Document Dimensions selected it shows me correct resolution.

document dimensions.jpg

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Feb 24, 2020 1
New Here ,
Feb 25, 2020

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I'm getting the same thing, it is driving me crazy...

 

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Feb 25, 2020 0
Explorer ,
Mar 05, 2020

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Yep, same here Photoshop 21.1.0 not showing the resolution, annoying bug, as I use that widow bar click all the time when checking document specs quickly. Hope its on the radar to fix soon. . .having said that, its a pretty obvious bug - hows that quality control going these days Adobe??

Photoshop 21.1.0 Not showing resolution.png

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Mar 05, 2020 0
Explorer ,
Jun 16, 2020

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June 2020, Photoshop 2020 v21.2 - Still not fixed. . .Please Adobe, come on and fix this bug already.

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Jun 16, 2020 0
Contributor ,
Jun 17, 2020

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I rather expected to see such a minor bug fixed in the large CC update release from yesterday. Nothing.

 

I've got an inside track to an Adobe engineer. I think I'll send this to him.

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Jun 17, 2020 0
Explorer ,
Jul 21, 2020

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Yay, they just fixed it in PS 21.2.1 

😊

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Jul 21, 2020 0
Contributor ,
Jul 22, 2020

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Woot! 🙂

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Jul 22, 2020 0