Copy link to clipboard
Copied
Hello, please help with my Photoshop CC.
I used the program on Windows 8, but after the update I didn't work, so I bought Windows 10 and let the processor speed up according to your requirements, but I still get an error when I want to edit a photo.
Can you help me, please ? Thank you, Queen Mary
Copy link to clipboard
Copied
What exact version of Photoshop are you using (check in Help >System Info)?
What are you doing when you get an error and what is the exact error message?
Have you done anything to troubleshoot so far e.g. resetting preferences?
Dave
Copy link to clipboard
Copied
What errors do you get? If you provide some information about your problems we may have some ideas for you to try. The latest versions of Photoshop 2021 have some severe issues. Many have reverted toe using Photoshop 2020 version 21.2.6. Photoshop 2021 also requires Windows 10 and better newer GPU.