Save as, and it shutdown.

New Here ,
Jan 25, 2021 Jan 25, 2021

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I have this problem recently. My photoshop 2015 continues to shutdown whenever I try to save as a edited photo. It repeats even I restart the photoshop. There are a page of error message and I could not tell what's wrong.

 

Any one could help please. I am using iMac. 

Thanks a lot. 

TOPICS
Crash or freeze, Problem or error

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Adobe Community Professional ,
Feb 12, 2021 Feb 12, 2021

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Hi, sorry about that

Try to reset the preferences, here the instructions

https://helpx.adobe.com/photoshop/using/preferences.html

2nd option: Go to the creative cloud app and click on the 3 dots next to Photoshop app to see more options and select other versions

 

Let me know if that works

 

Regards

Eugenio

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