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Save as does not work correctly in Photoshop 21..1.2 on macOS

New Here ,
Aug 11, 2020

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Hola,

cuando marco la opcion "Guardar como" en Mac el programa no reacciona, por lo que no me da la opción de guardar los archivos en ningun formato. Ya he actualizado, desinstalado y vuelto a instalar pero el problema persiste.

 

Alguien que me pueda echar una mano??

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Mac, Problem or error

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Save as does not work correctly in Photoshop 21..1.2 on macOS

New Here ,
Aug 11, 2020

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Hola,

cuando marco la opcion "Guardar como" en Mac el programa no reacciona, por lo que no me da la opción de guardar los archivos en ningun formato. Ya he actualizado, desinstalado y vuelto a instalar pero el problema persiste.

 

Alguien que me pueda echar una mano??

Topics

Mac, Problem or error

Views

39

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Adobe Employee ,
Aug 11, 2020

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Hi there,

 

Sorry that Photoshop is not giving you options to choose the Save as option on your Mac.

 

Which version of Photoshop and the macOS are you working with? In Photoshop, you can check that by going to Help > System Info.

 

Also, could you try resetting the preferences of Photoshop and see if it helps? 

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes and actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

 

Regards,
Akash

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New Here ,
Aug 24, 2020

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Hello 

Versión de Adobe Photoshop: 21.2.1 20200716.r.265 2020/07/16: 2b9692040b x64

Sist. op.: Mac OS 10.15.6

I tried resetting the preferences of Photoshop but the problem persists.

Can somebody help me?

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Adobe Employee ,
Aug 24, 2020

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Thanks for providing the info. Would you mind updating to the latest version of Photoshop 21.2.2 and let us know how it goes. See https://helpx.adobe.com/photoshop/kb/uptodate.html

 

Thanks,

Akash

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