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Save for web error Mac OS Catalina

New Here ,
Mar 04, 2020

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Hi, when I try to Save for Web in Photoshop (version 21.1)using Mac OS Catalina (Version 10.15.3) I get an error message "Could not complete this operation. An unknown error has occured."

How can I fix this?

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Import and export, Mac, Problem or error

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Save for web error Mac OS Catalina

New Here ,
Mar 04, 2020

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Hi, when I try to Save for Web in Photoshop (version 21.1)using Mac OS Catalina (Version 10.15.3) I get an error message "Could not complete this operation. An unknown error has occured."

How can I fix this?

Topics

Import and export, Mac, Problem or error

Views

1.1K

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Mar 04, 2020

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You have to update Photoshop, the bug is fixed.

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New Here ,
Mar 12, 2020

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I have the latest version of Photoshop (ver 21.1). When I login to Creative Cloud there is no update to Photoshop available.

I still get the message "Could not complete this operation. Un unknown error has occured."

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New Here ,
Apr 06, 2020

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I have the same problem. When I try to Save for Web in Photoshop I get the error message "Could not complete this operation. An unknown error has occured." I am using version 21.1.1 and Catalina 10.15.4. The bug is still there.

I have hundreds of tiff images that I need to resize and export as jpg, and the 'export as' doesn't get recorded in actions panel. What am I supposed to do? Adjust them one by one?

This is ridiculous. It's an expensive software. This is wrong.

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New Here ,
May 06, 2020

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Still getting this error. It's been months! 

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New Here ,
Jul 16, 2020

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Yeah. Total lack of respect for the customer. What a shame.

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