Save for web error meassage PS2021 on PC Windows 10

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Feb 08, 2021 Feb 08, 2021

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I am getting the following error message when I use the save for web function. The save for web dialogue box does not come up at all only this error. Can anyone suggest a solution please. I have already tried changing security settings, redirecting where the save for web function points to in the PS app folder and resetting preferences, none of which have worked so far. 

Thanks in advance for your help!

error message PS.JPG

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Guest
Feb 09, 2021 Feb 09, 2021

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Moving thread to the Photoshop forum from Using the Community

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Guest
Feb 09, 2021 Feb 09, 2021

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Hi

Go into Windows security > Virus & threat protection > Virus & threat protection settings > Manage settings

2021-02-09 08_11_21-Mail - Inbox - IBM Notes.png

Then click on Controlled folder access

2021-02-09 08_11_58-Mail - Inbox - IBM Notes.png

You can either turn this off or leave it on, if you leave it on, select Allow an app through controlled folder access

2021-02-09 08_12_29-Mail - Inbox - IBM Notes.png

Select Add an allowed app > Browse all apps and browse to C:\Program Files\Adobe\Adobe Photoshop 2021 and select Photoshop.exe

2021-02-09 08_22_57-Screenshots.png

 

 

 

 

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