'Save for Web' not working Photoshop CC 2020

New Here ,
May 17, 2020 May 17, 2020

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Hey guys, 

 

My save for web option is not working. Every time I try to save using the Save for Web ( Legacy) option I get an error message. 

 

Please help! 

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Import and export, Mac, Problem or error

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Community Beginner ,
Sep 09, 2020 Sep 09, 2020

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I believe my only chance is to update to Catalina, wich i wont....  😞

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html#AdobeSaveforWebError

 

Screen Shot 2020-09-09 at 15.05.10.png

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New Here ,
Oct 21, 2020 Oct 21, 2020

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I have the same problem Running most current version of Photoshop and up to date OSx 10.15.7 Catalina.

Restarting does not work.  No stange characters in filename.  I tried reducing file size.  This is ridiculous...  do I really have to download and install the free software GIMP because the Adobe software I pay for cant do this basic function!?  Adobe get your act together. 

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New Here ,
Nov 04, 2020 Nov 04, 2020

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I have the same issue as well and my job depends on the Save for Web function. Adobe, please fix this ASAP!

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Adobe Community Professional ,
Nov 04, 2020 Nov 04, 2020

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Although you can use the Save for Web (Legacy) under File > Export, the feature has been deprecated and has been replaced by File > Export > Export As ...

 

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New Here ,
Dec 04, 2020 Dec 04, 2020

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this is not acceptable. Where is the animation selection?

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Adobe Community Professional ,
Dec 04, 2020 Dec 04, 2020

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You mean ANIMATED gif?

File > Export > Save for Web (Legacy) > Gif.

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Feb 21, 2021 Feb 21, 2021

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Hi Nancy!

That is exactly the option that is not working - now it's not working for me either - which has work all 2020 but now when I trid today I get that error message.

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Adobe Community Professional ,
Feb 21, 2021 Feb 21, 2021

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For static web images, I use File > Export > Export As...

 

Legacy Save for web is too outdated.  I won't use it anymore.  IMO there are better options available online.  Look at Adobe Spark for Photo Animations.  Or do a Google search for 'online animated gif maker'.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Feb 21, 2021 Feb 21, 2021

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Hey! Have you tried reducing the file size? It worked for me.

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New Here ,
Apr 10, 2021 Apr 10, 2021

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Since about a month I have the same issue with PS CC 2021 on Windows 10 (64). Most actual versions of PS and Win 10 installed. I run PS in German and the error says "Der Vorgang konnte nicht abgeschlossen werden".

The function "Export as ..." is no option as it will not be recorded in a macro.

Please fix asap!

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