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Save for Web works in PS 2020 BUT NOT 2019

Community Beginner ,
Nov 16, 2020 Nov 16, 2020

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This is completely frustrating. I can't use Photoshop 2020 because there is a huge lag/refresh every time I try to use my XP-Pen Tablet. The tablet works fine with PS 2019 but every time I try to save from 2019 using the Save for Web, I get an error. 

I've tried all the suggested fixes that I could find via the internet, and I am so frustrated right now. I have lost so much time trying to find a solution. It is terrible that right now, I have to work in PS 2019 then save the PSD and then open it is PS 2020 just to save using the Save for Web. 

Is it too much to ask for a solution to this? Btw, I am on a Mac running the latest version of Catalina. 

 

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