Save/Replace Dialog asks me twice... Why?!

Explorer ,
Mar 04, 2020 Mar 04, 2020

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When saving over a file (a .jpg in this example) I get two different "do you want to replace..." dialogs that I have to click through. See screen shot.

Why? I don't remember this being the case before, and there is no reason for it. Please explain.

 

Screen Shot 2020-03-04 at 11.37.51 PM.png

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Adobe Community Professional ,
Mar 04, 2020 Mar 04, 2020

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No problem on Win 10 with latest Ps release , it may be Mac specific or only on your machine. Can you specify versions of OS and Photoshop what can be useful when checking and trying to replicate the problem. 

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Explorer ,
Mar 05, 2020 Mar 05, 2020

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Latest OS and Photoshop. Catalina, and PS 21.0.2 (whatever that means).


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Adobe Community Professional ,
Mar 05, 2020 Mar 05, 2020

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Do you have any update available? Try to update Photoshop to latest release which is 21.1.0 Release.

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Explorer ,
Mar 05, 2020 Mar 05, 2020

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Ok, will try, but any idea where the second dialog is coming from. Is it a Mac OS generated dialog, that errantly duplicates what was already asked from the first Photoshop generated dialog? And if so, they really can't fix that between Adobe and Apple.

 

Ugh... uneccesary verification dialogs are so rampant these days. Every devleoper thinks it's cool that they too can write a little code for "Program X wants to do something, close something, access something..."  In some cases it makes sense, like if you will lose data, but in most cases Yes just open, call, save, or close the damn thing. I can undo or reopen if it was a mistake.

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Explorer ,
May 20, 2020 May 20, 2020

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My PS version is 21.1.0 and it still asks that confirmation twice. Not even an "Are you sure? Last chance ..." Just the same question.

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Enthusiast ,
Mar 05, 2020 Mar 05, 2020

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I am not sure if I am missremebering; but I think there was a setting in older PC versions where you could choose between the WinOS file selector or the Adobe one. Don’t think the setting is still there though or maybe I am thinking of a different program. Nor am I certain that there is/was a similar setting in the Mac version. But it might be worth having a look at your Photoshop Preferences, might possibly be connected to your problem ... 🙂

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Adobe Community Professional ,
Mar 05, 2020 Mar 05, 2020

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Is that on macOS Catalina 10.15 when using File>Export>Save for Web?

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Explorer ,
May 20, 2020 May 20, 2020

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yes, only on save for web. 

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Explorer ,
Jun 09, 2020 Jun 09, 2020

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Exact same issue for me - also I get an issue where if I'm trying to save over an old file, when you get that first 'Do you want to replace it' dialogue, you used to be able to just press the 'enter' key (making for a fast workflow if you're saving out a number of JPEGs from teh same PSD over existing ones), but now the 'cancel' button is the default and you have to use the mouse to physically click the 'replace' button

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Contributor ,
Jun 17, 2020 Jun 17, 2020

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I have exactly the same issue and have had it for many years, through numerous PS versions and MacOS versions. Only in Save for web. I have no idea how to get rid of it.

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Participant ,
Jun 17, 2020 Jun 17, 2020

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Im using PS 21.2 on a Mac running OSX Catalina 10.15.5 and Photoshop when trying to replace a file, PS asks "Do you want to replace?", but then save s a COPY, so I have to manually delete the original file, and rename the copy. 

 

This did not happen to me before PS 2020.

 

Adobe - Please fix, as if you have to do lots of edits, this quickly becomes very tedious!! 

 

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New Here ,
Jun 20, 2020 Jun 20, 2020

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Agree, please fix. Still known issue since 21.1. running 21.2 and still unable to avoid double (are you sure, are you really sure) window prompts.

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New Here ,
Jun 24, 2020 Jun 24, 2020

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Count me as someone who has this issue too. June 2020 version of PS and latest Mac Catalina

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Explorer ,
Aug 27, 2020 Aug 27, 2020

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Having this problem too, with Catalina 10.15.6 and up-to-date Photoshop. Completely annoying redundancy.

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Contributor ,
Sep 04, 2020 Sep 04, 2020

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Same here! Another example of Lazy Programming by Adobe - just ignoring the Mac!

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Community Beginner ,
Sep 08, 2020 Sep 08, 2020

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Same problem, Adobe please fix!! So frustrating when I used to be able to have a speedy workflow and now it's made entire cumbersome with dual dialogs & default "cancel" button selection. 

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New Here ,
Oct 22, 2020 Oct 22, 2020

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YEs they should fix it.

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New Here ,
Oct 22, 2020 Oct 22, 2020

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I have the same issue.

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New Here ,
Nov 07, 2020 Nov 07, 2020

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Yes, same issue. Sometimes you forget to wait (waste time / larger files take longer wait time) upload to web, forget that you still uploaded old file because the new file wasn't overwritten... Causes lots of issues. Please fix.

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New Here ,
Nov 15, 2020 Nov 15, 2020

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Agreed. I hate this feature. It's reduntant and really annoying when saving over files all day long. 

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New Here ,
Nov 16, 2020 Nov 16, 2020

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The same goes for me. Why? Please fix this

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Explorer ,
Dec 29, 2020 Dec 29, 2020

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This has been going on for a long time. It's just another thing we deal with. Realize, Adobe has pretty much a monopoly so as long as the product is tollerable and the money is coming in, there's no real incentive to do more. 

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Explorer ,
Dec 29, 2020 Dec 29, 2020

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It certainly seems like it should have been addressed in the myriad Creative Cloud updates. Get on the ball Adobe!

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Participant ,
Dec 30, 2020 Dec 30, 2020

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Looking at the comments on this thread, and also this one:

 

https://feedback.photoshop.com/conversations/photoshop/photoshop-make-the-brush-cursor-easier-to-see...

 

It seems like Adobe are not even reading these forums, or if they do, not concerned about their customers. Either way, it's not good. 

 

ADOBE ARE YOU AWARE OF/DO YOU CARE ABOUT HOW YOUR CUSTOMERS EXPERIENCE YOUR PRODUCTS? IF SO, WE DON'T YOU FIX THESE ISSUES, OR AT LEAST COMMUNICATE WITH US ABOUT THEM?

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