Saving/File extension issue in Photoshop 21.1.0

New Here ,
Mar 11, 2020

Copy link to clipboard

Copied

Hello Community! First time posting here!

I'm using OSX Catalina and I'm running the latest version of Photoshop. I noticed that now when I go to Save for Web (Legacy) Photoshop brings up the Save dialog box and the entire file name and extension are selected (Untitled.jpg). So when I type a file name it deletes the file extension and will not add it "automagically" like before. Save As works fine and so does Save but I like my good old Save for Web! Any other solutions?

TOPICS
Mac, Problem or error

Views

979

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

1 Correct Answer

Adobe Employee , Mar 12, 2020
Akash Sharma Adobe Employee , Mar 12, 2020
Hi there,   Sorry that the Filename and the extension are both getting highlighted while saving a file in Photoshop 2020 "Save for web(legacy)".   We have seen many other reports and this problem has been identified as a known issue. Our engineering team is working towards a fix. Please feel free to add your vote and share your feedback in this discussion  https://feedback.photoshop.com/photoshop_family/topics/file-name-and-extension-higlight-when-saving-on-osx so our engineers can look into it....

Likes

Translate

Translate
Jump to answer Jump to answer
Adobe Employee ,
Mar 12, 2020

Copy link to clipboard

Copied

Hi there,

 

Sorry that the Filename and the extension are both getting highlighted while saving a file in Photoshop 2020 "Save for web(legacy)".

 

We have seen many other reports and this problem has been identified as a known issue. Our engineering team is working towards a fix. Please feel free to add your vote and share your feedback in this discussion  https://feedback.photoshop.com/photoshop_family/topics/file-name-and-extension-higlight-when-saving-... so our engineers can look into it. 

 

Thanks,

Akash

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
Jun 18, 2020

Copy link to clipboard

Copied

This STILL hasn't been fixed 21.2.0

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Explorer ,
Aug 24, 2020

Copy link to clipboard

Copied

Nor in 21.2.2 😡

Issue has been on-going since early 2020. Hard to believe this is such a difficult fix.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Mar 12, 2020

Copy link to clipboard

Copied

Try using: File > Export > Export As and selecting the format and other details the subsequent dialogue box.

 

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
May 29, 2020

Copy link to clipboard

Copied

Wrong. 

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
May 29, 2020

Copy link to clipboard

Copied

How is this "solved" by claiming that it has been identified as a known issue? That's literally the opposite of "solved" as the problem is STILL HAPPENING. This is NOT a "correct answer" and when the heck will this ever be solved?

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
May 30, 2020

Copy link to clipboard

Copied

Hi,
Could you pelase specify which version of photoshop are you using and how are you trying to save? If this is issue is replicable at your end please share some relevant screenshot. 

 

Best regards

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jul 09, 2020

Copy link to clipboard

Copied

Agreed. I have yet to see a fix for this yet. There have been several "Save" issues since the 21 release.

 

- File Extensions are not used unless you physically type them.

- Command+A no longer selects the Filename when saving.

- Command+V no longer pastes to use as filenames.

 

Yes, we live with the change, but it does affect productivity. And, is really, really annoying. *sigh.

 

I'm on 21.2.0, but this error has consistently been happening since recent updates in 2020.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jan 10, 2021

Copy link to clipboard

Copied

Completely agree! Why is this still happening months later? Big time waster to have to type in file extemsions manually. Get onto it Adobe!

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Sep 29, 2020

Copy link to clipboard

Copied

Sooo......It's basically October. This still hasn't been fixed. Must be Covid holding up the process?

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Sep 30, 2020

Copy link to clipboard

Copied

I'm having this issue, I process a ton of images daily for work, this has been such a problem for us, having to manually add the extensions on a few exports is fine but when you do it for work all day and it really get old, come on Adobe.

 

I did notice that the problem was introduced in Catalina I think.

 

I have a comptuer that's still on High Sierra and I've done my photoshop updates to the latest, and I don't have this issue. Adobe and Apple might have to work together on this one to figure it out.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Explorer ,
Sep 30, 2020

Copy link to clipboard

Copied

It did start with Catalina. Did not have this problem when using Mojave. I too wish Adobe would make resolving this oddity a high priority 

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jan 20, 2021

Copy link to clipboard

Copied

Jan 20, 2021 and I'm still dealing with this issue - which has been extremely frustrating. Especially when the mac can distinguish most file types without an extension, but when sending files to others they struggle. I'm also on Catalina, using the latest PS 22.1.1. Going to see if perhaps an upgrade to Big Sur helps, but what a PITA for something that seems so simple.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 20, 2021

Copy link to clipboard

Copied

I personally would use an alternative work around.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Explorer ,
Jan 20, 2021

Copy link to clipboard

Copied

FYI: upgrade to Big Sur does not resolve this ridiculous bug. Saving files ought to be fundamentally straight forward in any software. Somehow, Adobe made it complicated over a year ago and still no fix. Simply dumbfounding. And as I previously posted, saving images in Photoshop (even latest v) via Mojave (10.14.6) is without issue. So definitely an Apple<>Adobe mess in Catalina/Big Sur that has yet to be resolved.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 10, 2021

Copy link to clipboard

Copied

As a work-around until the issue is fixed, you could try a scripted method to see if it overcomes the issue:

 

/* This script exports a Save for Web JPEG to a user selected-folder, replacing file name word spaces with hyphens */

#target photoshop

if (app.documents.length !== 0) {
    var docName = app.activeDocument.name.replace(/\.[^\.]+$/, '').replace(/ /g, '-');
    var docNameInput = prompt('Enter a filename (without extension):', docName);
    var docNameOutput = docNameInput.replace(/\.[^\.]+$/, '');
    var docPath = Folder.selectDialog('Select a folder to save the JPEG image to...');

    // File Path & Saving Code
    var saveFileJPEG = new File(docPath + '/' + docNameOutput + '.jpg');
    if (!confirm('File exists - press "Yes" to overwrite or "No" to cancel...', true))
        throw "Script cancelled!";
    SaveForWeb(saveFileJPEG);

    // JPEG S4W Options
    function SaveForWeb(saveFileJPEG) {
        var sfwOptions = new ExportOptionsSaveForWeb();
        sfwOptions.format = SaveDocumentType.JPEG;
        sfwOptions.includeProfile = true;
        sfwOptions.interlaced = 0;
        sfwOptions.optimized = true;
        sfwOptions.quality = 70;
        app.activeDocument.exportDocument(saveFileJPEG, ExportType.SAVEFORWEB, sfwOptions);
    }

    // alert('JPEG saved!');

} else {
    alert('You must have a document open!');
}

 

https://prepression.blogspot.com/2017/11/downloading-and-installing-adobe-scripts.html

 

I have offered this multiple times in other topics threads lamenting the same issue, however, I have not had any feedback so I don't know if it works or not.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jan 28, 2021

Copy link to clipboard

Copied

Jan 28th and still having this issue. Mojave 10.14.6. Adobe Photoshop Version: 22.1.1 20210104.r.138. Making life miserable. ADOBE WHERE ARE YOU? 

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more