Highlighted

Scratch Disc Error

New Here ,
Oct 07, 2020

Copy link to clipboard

Copied

Hello, 

I keep getting scratch disc errors because I am usually working on large files. I have backed my computer up, and have purchased a new 3TB external hard drive to solve the issue, but the error keeps popping up. Whenever I go into scratch discs in photoshop preferences, it says that it is using the space on the external hard drive...So why am I still getting this error??? Please help!

TOPICS
Problem or error

Views

13

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Scratch Disc Error

New Here ,
Oct 07, 2020

Copy link to clipboard

Copied

Hello, 

I keep getting scratch disc errors because I am usually working on large files. I have backed my computer up, and have purchased a new 3TB external hard drive to solve the issue, but the error keeps popping up. Whenever I go into scratch discs in photoshop preferences, it says that it is using the space on the external hard drive...So why am I still getting this error??? Please help!

TOPICS
Problem or error

Views

14

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 07, 2020 0
Most Valuable Participant ,
Oct 07, 2020

Copy link to clipboard

Copied

Please show a screen shot if your scratch disk preferences. 
Does this happen when you try to make a new Document? If so, please show the new document settings in a screen shot

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 07, 2020 0