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scratch disc full

New Here ,
Oct 24, 2020

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Hello to you all,

I am getting a message when trying to launch Photoshop,  "scratch disc is full"  go to preferences and change settings.

This would be ok however I cannot lauch Photoshop to follow these instruction.

Can anyone help please.

Cheryl

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scratch disc full

New Here ,
Oct 24, 2020

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Hello to you all,

I am getting a message when trying to launch Photoshop,  "scratch disc is full"  go to preferences and change settings.

This would be ok however I cannot lauch Photoshop to follow these instruction.

Can anyone help please.

Cheryl

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24

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 24, 2020 0
D Fosse LATEST
Adobe Community Professional ,
Oct 25, 2020

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How much free space do you have on your system drive?

 

Photoshop moves large amounts of data and it needs to store temporary working data on disk as you work. This is the scratch disk. It's real, physical disk space, and if it runs out, Photoshop can't open.

 

The preference setting is for choosing a different physical disk. If you don't have that, it doesn't help. Then you need to clear out space on your system drive.

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Oct 25, 2020 0