Scratch Disc was full. Now files won't open completely in PS.

New Here ,
Dec 02, 2020

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hello there!

my scratch disc on my MBP recently said it was close to full.

I went through the trouble shooting steps to open up some space - all of my files are on an external.

But now when i try to open up files in Photoshop they look like this.

I can scroll through the entire image but can only see a small portion of it.

The files open just fine in Lightroom.

I must have clicked something - I uninstalled PS and resinstalled it and the problem persists!!

I am on deadline and have NO IDEA what to do!!!!

Help please!!

thank you in advance!

Adobe Community Professional
Correct answer by Ged Traynor | Adobe Community Professional

Hi

Try resetting your Photoshop preferences, you should backup any custom settings you have beforehand

https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

2020-12-02 17_24_41-Window.png

 

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Scratch Disc was full. Now files won't open completely in PS.

New Here ,
Dec 02, 2020

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hello there!

my scratch disc on my MBP recently said it was close to full.

I went through the trouble shooting steps to open up some space - all of my files are on an external.

But now when i try to open up files in Photoshop they look like this.

I can scroll through the entire image but can only see a small portion of it.

The files open just fine in Lightroom.

I must have clicked something - I uninstalled PS and resinstalled it and the problem persists!!

I am on deadline and have NO IDEA what to do!!!!

Help please!!

thank you in advance!

Adobe Community Professional
Correct answer by Ged Traynor | Adobe Community Professional

Hi

Try resetting your Photoshop preferences, you should backup any custom settings you have beforehand

https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

2020-12-02 17_24_41-Window.png

 

TOPICS
Problem or error

Views

39

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Dec 02, 2020 0
Adobe Community Professional ,
Dec 02, 2020

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Hi

Try resetting your Photoshop preferences, you should backup any custom settings you have beforehand

https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

2020-12-02 17_24_41-Window.png

 

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New Here ,
Dec 02, 2020

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THANK YOU THANK YOU THANK YOU!!!!!!! 

have an amazing day!!

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