Highlighted

Scratch Disk Full - can I change to one drive? Photoshop

I keep getting the "scratch disk is full" and I'm wondering if I can change the C drive to One drive. I have much more space in my one drive, but I don't see where I can actually change the location..I am clicking and double clicking everything in this menu but am not given any more options.

 

I keep doing the disk clean up and defrag and am constantly clicking the purge option in photoshop but I think I have finally hit a dead end and need to do something different.

 

I am a newbie, so I apologize if this is common knowledge.Screenshot (12).png

 

{Thread renamed by moderator}

Topics

Performance, Problem or error, Windows

Views

48

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn More

Scratch Disk Full - can I change to one drive? Photoshop

I keep getting the "scratch disk is full" and I'm wondering if I can change the C drive to One drive. I have much more space in my one drive, but I don't see where I can actually change the location..I am clicking and double clicking everything in this menu but am not given any more options.

 

I keep doing the disk clean up and defrag and am constantly clicking the purge option in photoshop but I think I have finally hit a dead end and need to do something different.

 

I am a newbie, so I apologize if this is common knowledge.Screenshot (12).png

 

{Thread renamed by moderator}

Topics

Performance, Problem or error, Windows

Views

49

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn More

Re: Scratch Disk Full - can I change to one drive?

Hi there,

That does not sound good, could you please let us know the version of Photoshop you're using by going to Help > System Info?

Also, we do not recommend saving or opening Photoshop files from a server or cloud as it might affect the performance.

You may setup an external drive as a scratch disk in Photoshop, please have a look here for more information: https://helpx.adobe.com/in/photoshop/using/scratch-disks-preferences.html

Regards,
Sahil

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn More
Reply
Loading...

Re: Scratch Disk Full - can I change to one drive?

Adobe Photoshop Version: 21.0.2 20191122.r.57 2019/11/22: e3e4068e635 x64

 

Thanks for getting back to me so quickly..

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn More
Reply
Loading...

Re: Scratch Disk Full - can I change to one drive? Photoshop

Adobe Community Professional , Jan 22, 2020

You cannot use OneDrive as scratch space, it must be a drive plugged into your computer.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn More
Reply
Loading...

Re: Scratch Disk Full - can I change to one drive? Photoshop

Adobe Community Professional , Jan 22, 2020

Just add an external drive as your scratch drive or move your files off your computer. I keep client work on cloud solutions that do not download unless I need them.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn More
Reply
Loading...