Scratch disk is full

New Here ,
Mar 23, 2021 Mar 23, 2021

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I bought a new macbook pro, and I installed photoshop onto it. Photoshop says that my scratch disk is full, but I have not started anything on it.

Is there any way to stop this?

 

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FAQ, Performance, Problem or error

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Adobe Community Professional ,
Mar 23, 2021 Mar 23, 2021

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You did not say how big your hard drive is or how much free space is on it. You can find this in the Apple menu.

https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html

~ Jane

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New Here ,
Mar 23, 2021 Mar 23, 2021

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Screen Shot 2021-03-23 at 11.03.50 AM.png

I used a macbook air (early 2015) before I started using this macbook pro, so I am wondering if the photoshop app has any old data from the old laptop that is causing the scratch disk to be full.

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New Here ,
Mar 23, 2021 Mar 23, 2021

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Screen Shot 2021-03-23 at 11.10.32 AM.png

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Adobe Community Professional ,
Mar 23, 2021 Mar 23, 2021

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Wrong screenshot. Go one down to "scratch disks".

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