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scratch disk problems

New Here ,
Aug 20, 2020 Aug 20, 2020

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every time I open photoshop it says that my scratch discs are full however I have 4.5 GB left but I also can't switch my disc either

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Adobe
Community Expert ,
Aug 20, 2020 Aug 20, 2020

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4.5 GB is nothing at all, I can fill that up in fifteen seconds.

 

You really need to free up space ASAP, or you will soon have bigger problems than Photoshop. Your whole machine can freeze up at any moment. Consider this an early warning.

 

A Photoshop scratch file can in some cases be 100 - 200 GB or more. Photoshop moves huge amounts of data around, and it has to store it temporarily somewhere. That's the scratch disk.

 

You should have at least 150 GB free disk space to run Photoshop, preferably more. That this isn't even mentioned in the published system requirements is a rather glaring omission.

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New Here ,
Aug 20, 2020 Aug 20, 2020

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since I can for some reason only pick 1 scratch disk that specific scratch disk has low storage however my laptop has almost 50 GB left

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Community Expert ,
Aug 20, 2020 Aug 20, 2020

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Photoshop uses 5.3GB of scratch space here , before I open a single document. So 4.5GB free is nowhere near enough.

 

If you have another disk you can use, press Ctrl+Alt (Cmd+Opt on Mac) as you open Photoshop and you will get the option to set the scratch disk there. Otherwise you are just going to have to free up space on your existing disk.

 

 

Dave

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New Here ,
Aug 20, 2020 Aug 20, 2020

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I have tried that but for some reason I can only choose 1

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