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Scratch Disks are full HELP??

New Here ,
Jul 30, 2020

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I'm new to photoshop and everytime i try and load photoshop it crashes and comes up saying that 'Could not initilaise photoshop becuase the scratch disks are full'.

 

Everything i have seen tells you what to do when you're inside the app but i can't actually get in it - any help??

Cheers in advance guys

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Crash or freeze, Problem or error

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Scratch Disks are full HELP??

New Here ,
Jul 30, 2020

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I'm new to photoshop and everytime i try and load photoshop it crashes and comes up saying that 'Could not initilaise photoshop becuase the scratch disks are full'.

 

Everything i have seen tells you what to do when you're inside the app but i can't actually get in it - any help??

Cheers in advance guys

Topics

Crash or freeze, Problem or error

Views

23

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Translate

Translate

Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
jane-e LATEST
Adobe Community Professional ,
Jul 30, 2020

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Hi

You need to either delete files from your hard drive or set an external drive to be the scratch disk.

Hold down Cmd+Option as you launch PS (Ctrl+Alt on Windows) and show a screen shot of your scratch disk preferences.

https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html

~ Jane

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