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Scratch disks are full with 109 GB free spave

New Here ,
Sep 24, 2020

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Hi guys, I'm trying to create a thumbnail on photoshop premiere with resolution 1920x1080 but every time when I try to import a picture I get a message 'Could not complete the command because the scratch disks are full. I have just installed the photoshop so the cage should be clean? Can you please help. Thanks

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Correct answer by Test Screen Name | Most Valuable Participant

Check your resolution is 1920x1080 PIXELS. If you accidentally choose INCHES, then all the disk space in the world won't be enough. It's a little hard to say because Photoshop and Premiere are two different apps.

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FAQ, How to, Import and export, Problem or error, Windows

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Scratch disks are full with 109 GB free spave

New Here ,
Sep 24, 2020

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Hi guys, I'm trying to create a thumbnail on photoshop premiere with resolution 1920x1080 but every time when I try to import a picture I get a message 'Could not complete the command because the scratch disks are full. I have just installed the photoshop so the cage should be clean? Can you please help. Thanks

Most Valuable Participant
Correct answer by Test Screen Name | Most Valuable Participant

Check your resolution is 1920x1080 PIXELS. If you accidentally choose INCHES, then all the disk space in the world won't be enough. It's a little hard to say because Photoshop and Premiere are two different apps.

TOPICS
FAQ, How to, Import and export, Problem or error, Windows

Views

59

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Sep 24, 2020 0
Most Valuable Participant ,
Sep 24, 2020

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Check your resolution is 1920x1080 PIXELS. If you accidentally choose INCHES, then all the disk space in the world won't be enough. It's a little hard to say because Photoshop and Premiere are two different apps.

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Sep 24, 2020 0
New Here ,
Sep 24, 2020

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That's my settings, what should I do for a thumbnail for YouTube,thanks

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Sep 24, 2020 0
New Here ,
Sep 24, 2020

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I've changed to Pixel and problem solved so far, thank you

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Sep 24, 2020 0