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Scratch disks full error with brand new 5tb hard drive

New Here ,
Oct 18, 2020

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I keep getting the error that my scratch disks are full, even when I switch preference from my Mac disk to my brand new Lacie 5TB hard drive. I cleared all the cached files for photoshop and I don't know what else to do to be able to save my work.

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Mac, Performance, Problem or error

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Scratch disks full error with brand new 5tb hard drive

New Here ,
Oct 18, 2020

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I keep getting the error that my scratch disks are full, even when I switch preference from my Mac disk to my brand new Lacie 5TB hard drive. I cleared all the cached files for photoshop and I don't know what else to do to be able to save my work.

TOPICS
Mac, Performance, Problem or error

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23

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Oct 18, 2020 0
Adobe Community Professional ,
Oct 19, 2020

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Hi, if you scratch disk is empty, maybe you can reformat the disk

Mac or PC?

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Oct 19, 2020 0