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Screen flickering & Turns black

New Here ,
Jul 10, 2017

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Hi All, I have been facing this issue on 2 different versions. When i open photoshop there is no issue however when opening camera raw and choosing the presets, screen starts to flicker. when i close it and run other applications like word, it remembers in the memory. sometimes the screen turns black without doing anything. I have installed 1 copy and had the same issue, removed and installed a new updated version the same issue also. i have tried updating my graphic card for nvidia and intel also same issue. i have formatted my machine also having the same issue. *NOTE: No other applications are installed in this machine except for dell drivers with the machine and also photoshop files. i have also untick the advance graphic option on the settings. This is a brand new laptop within 3months

Adobe Photoshop Version: 2017.0.0 20161012.r.53 2016/10/12:23:00:00 CL 1094006  x64

Number of Launches: 13

Version: 10 or greater

System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 2

Logical processor count: 4

Processor speed: 2904 MHz

Built-in memory: 16251 MB

Free memory: 9081 MB

Memory available to Photoshop: 14422 MB

Memory used by Photoshop: 68 %

Alias Layers: ^0

Modifier Palette: Enabled.

3D Multitone Printing: Disabled.

Highbeam: Disabled.

Image tile size: 1024K

Image cache levels: 6

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=1080, right=1920

OpenGL Drawing: Disabled.

OpenGL Allow Old GPUs: Not Detected.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=2

NumNativeGPUs=0

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=1024

glgpu[0].GLName="Intel(R) HD Graphics 620"

glgpu[0].GLVendor="Intel"

glgpu[0].GLVendorID=32902

glgpu[0].GLDriverVersion="21.20.16.4664"

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="Intel(R) HD Graphics 620"

glgpu[0].GLRendererID=22806

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll,igdumdim32,igd10iumd32,igd10iumd32,igd12umd32"

glgpu[0].GLDriverDate="20170421000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 21.20.16.4664"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

clgpu[0].CLPlatformVersion="2.1 "

clgpu[0].CLDeviceVersion="2.1 "

clgpu[0].IsIntegratedCLGPU=1

clgpu[0].CLMemoryMB=6492

clgpu[0].CLName="Intel(R) HD Graphics 620"

clgpu[0].CLVendor="Intel(R) Corporation"

clgpu[0].CLVendorID=32902

clgpu[0].CLDriverVersion="21.20.16.4664"

clgpu[0].CLBandwidth=1.38484e+10

clgpu[0].CLCompute=177.478

clgpu[1].CLPlatformVersion="1.2"

clgpu[1].CLDeviceVersion="1.2 CUDA"

clgpu[1].IsIntegratedCLGPU=0

clgpu[1].CLMemoryMB=2048

clgpu[1].CLName="GeForce 940MX"

clgpu[1].CLVendor="NVIDIA Corporation"

clgpu[1].CLVendorID=4318

clgpu[1].CLDriverVersion="384.76"

clgpu[1].CLBandwidth=2.64706e+10

clgpu[1].CLCompute=274.689

License Type: Perpetual

Serial number: 91198260978678407406

GUIDBucket:

  bucket: undefined

  test: undefined

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\

Temporary file path: C:\Users\home\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 929.6G, 855.9G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\

Primary Plug-ins folder: not set

components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   AdobePDFL.dll   PDFL 2016/08/10-16:53:20   79.195992   79.195992

   ACE.dll   ACE 2016/09/17-17:22:04   79.577309   79.577309

   AdobeSVGAGM.dll   AdobeSVGAGM   79.577309   79.577309

   AdobeXMP.dll   Adobe XMP Core 2016/09/14-01:09:01   79.159824   79.159824

   AdobeXMPFiles.dll   Adobe XMP Files 2016/09/14-01:09:01   79.159824   79.159824

   AdobeXMPScript.dll   Adobe XMP Script 2016/09/14-01:09:01   79.159824   79.159824

   AGM.dll   AGM 2016/09/17-17:22:04   79.577309   79.577309

   ARE.dll   ARE 2016/09/17-17:22:04   79.577309   79.577309

   AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

   Bib.dll   BIB 2016/09/17-17:22:04   79.577309   79.577309

   BIBUtils.dll   BIBUtils 2016/09/17-17:22:04   79.577309   79.577309

   CoolType.dll   CoolType 2016/09/17-17:22:04   79.577309   79.577309

   SVGRE.dll   SVGRE   79.577309   79.577309

   JP2KLib.dll   JP2KLib 2016/05/26-01:08:58   79.262945   79.262945

   MPS.dll   MPS 2016/09/14-15:20:26   79.577269   79.577269

   AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

   adobe_caps.dll   Adobe CAPS   10,0,0,6  

   amtlib.dll   AMTLib (64 Bit)   10.0.0.47 BuildVersion: 10.0; BuildDate: Thu Sep 1 2016 5:16:17)   1.000000

   boost_date_time.dll   photoshopdva   10.0.0  

   boost_signals.dll   photoshopdva   10.0.0  

   boost_system.dll   photoshopdva   10.0.0  

   boost_threads.dll   photoshopdva   10.0.0  

   dvaaudiodevice.dll   photoshopdva   10.0.0  

   dvacore.dll   photoshopdva   10.0.0  

   dvamarshal.dll   photoshopdva   10.0.0  

   dvamediatypes.dll   photoshopdva   10.0.0  

   dvametadata.dll   photoshopdva   10.0.0  

   dvametadataapi.dll   photoshopdva   10.0.0  

   dvametadataui.dll   photoshopdva   10.0.0  

   dvaplayer.dll   photoshopdva   10.0.0  

   dvatransport.dll   photoshopdva   10.0.0  

   dvaui.dll   photoshopdva   10.0.0  

   dvaunittesting.dll   photoshopdva   10.0.0  

   dynamiclink.dll   photoshopdva   10.0.0  

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   imslib.dll   IMSLib DLL   10.0.0.1  

   mediacoreif.dll   photoshopdva   10.0.0  

   updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

   Photoshop.dll   Adobe Photoshop CC 2017   18.0.0  

   Plugin.dll   Adobe Photoshop CC 2017   18.0.0  

   PSArt.dll   Adobe Photoshop CC 2017   18.0.0  

   PSViews.dll   Adobe Photoshop CC 2017   18.0.0  

   TfFontMgr.dll   FontMgr   9.3.0.113  

   TfKernel.dll   Kernel   9.3.0.113  

   TFKGEOM.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   wu3d.dll   U3D Writer   9.3.0.113  

   igestep30.dll   IGES Reader   9.3.0.113

   AdbePM.dll   PatchMatch 2016/05/17:03:10:18   1.573920   1.573920

   AdobeOwl.dll   Adobe Owl   5.2.11  

   AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263  

   ahclient.dll    AdobeHelp Dynamic Link Library   2.0.0.2  

   cg.dll   NVIDIA Cg Runtime   3.0.00007  

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

   CIT.dll   Adobe CIT   2.1.0.1   2.1.0.1

   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

   dnssd.dll   Bonjour   3,0,0,2  

   ExtendScript.dll   ExtendScript 2016/01/26-16:09:33   80.1060872   80.1060872

   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

   LogSession.dll   LogSession   7.4.1.60.45263  

   pdfsettings.dll   Adobe PDFSettings   1.04  

   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   7.0.0  

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   7.0.0.67  

   SCCore.dll   ScCore 2016/01/26-16:09:33   80.1060872   80.1060872

   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  

   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

   WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

Required plug-ins:

   3D Studio 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   Accented Edges 18.0.0 - from the file “Filter Gallery”

   Adaptive Wide Angle 18.0.0 - from the file “Adaptive Wide Angle”

   Angled Strokes 18.0.0 - from the file “Filter Gallery”

   Average 18.0.0 (2017.0.0 x001 x003) - from the file “Average”

   Bas Relief 18.0.0 - from the file “Filter Gallery”

   BMP 18.0.0 - from the file “Standard MultiPlugin”

   Camera Raw 9.10.1 - from the file “Camera Raw”

   Camera Raw Filter 9.10.1 - from the file “Camera Raw”

   Chalk && Charcoal 18.0.0 - from the file “Filter Gallery”

   Charcoal 18.0.0 - from the file “Filter Gallery”

   Chrome 18.0.0 - from the file “Filter Gallery”

   Cineon 18.0.0 (2017.0.0 x001 x003) - from the file “Cineon”

   Clouds 18.0.0 (2017.0.0 x001 x003) - from the file “Clouds”

   Collada 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   Color Halftone 18.0.0 - from the file “Standard MultiPlugin”

   Colored Pencil 18.0.0 - from the file “Filter Gallery”

   CompuServe GIF 18.0.0 - from the file “Standard MultiPlugin”

   Conté Crayon 18.0.0 - from the file “Filter Gallery”

   Craquelure 18.0.0 - from the file “Filter Gallery”

   Crop and Straighten Photos 18.0.0 (2017.0.0 x001 x003) - from the file “CropPhotosAuto”

   Crop and Straighten Photos Filter 18.0.0 - from the file “Standard MultiPlugin”

   Crosshatch 18.0.0 - from the file “Filter Gallery”

   Crystallize 18.0.0 - from the file “Standard MultiPlugin”

   Cutout 18.0.0 - from the file “Filter Gallery”

   Dark Strokes 18.0.0 - from the file “Filter Gallery”

   De-Interlace 18.0.0 - from the file “Standard MultiPlugin”

   Dicom 18.0.0 - from the file “Dicom”

   Difference Clouds 18.0.0 (2017.0.0 x001 x003) - from the file “Clouds”

   Diffuse Glow 18.0.0 - from the file “Filter Gallery”

   Displace 18.0.0 - from the file “Standard MultiPlugin”

   Dry Brush 18.0.0 - from the file “Filter Gallery”

   Eazel Acquire 18.0.0 (2017.0.0 x001 x003) - from the file “EazelAcquire”

   Entropy 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   Export Color Lookup Tables NO VERSION - from the file “Export3DLUT”

   Extrude 18.0.0 - from the file “Standard MultiPlugin”

   FastCore Routines 18.0.0 (2017.0.0 x001 x003) - from the file “FastCore”

   Fibers 18.0.0 - from the file “Standard MultiPlugin”

   Film Grain 18.0.0 - from the file “Filter Gallery”

   Filter Gallery 18.0.0 - from the file “Filter Gallery”

   Flash 3D 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   Fresco 18.0.0 - from the file “Filter Gallery”

   Glass 18.0.0 - from the file “Filter Gallery”

   Glowing Edges 18.0.0 - from the file “Filter Gallery”

   Google Earth 4 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   Grain 18.0.0 - from the file “Filter Gallery”

   Graphic Pen 18.0.0 - from the file “Filter Gallery”

   Halftone Pattern 18.0.0 - from the file “Filter Gallery”

   HDRMergeUI 18.0.0 - from the file “HDRMergeUI”

   HSB/HSL 18.0.0 - from the file “Standard MultiPlugin”

   IFF Format 18.0.0 - from the file “Standard MultiPlugin”

   IGES 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   Ink Outlines 18.0.0 - from the file “Filter Gallery”

   JPEG 2000 18.0.0 - from the file “JPEG2000”

   Kurtosis 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   Lens Blur 18.0.0 - from the file “Lens Blur”

   Lens Correction 18.0.0 - from the file “Lens Correction”

   Lens Flare 18.0.0 - from the file “Standard MultiPlugin”

   Liquify 18.0.0 - from the file “Liquify”

   Matlab Operation 18.0.0 (2017.0.0 x001 x003) - from the file “ChannelPort”

   Maximum 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   Mean 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   Measurement Core 18.0.0 (2017.0.0 x001 x003) - from the file “MeasurementCore.8me”

   Median 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   Mezzotint 18.0.0 - from the file “Standard MultiPlugin”

   Minimum 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   MMXCore Routines 18.0.0 (2017.0.0 x001 x003) - from the file “MMXCore”

   Mosaic Tiles 18.0.0 - from the file “Filter Gallery”

   Multiprocessor Support 18.0.0 (2017.0.0 x001 x003) - from the file “MultiProcessor Support”

   Neon Glow 18.0.0 - from the file “Filter Gallery”

   Note Paper 18.0.0 - from the file “Filter Gallery”

   NTSC Colors 18.0.0 (2017.0.0 x001 x003) - from the file “NTSC Colors”

   Ocean Ripple 18.0.0 - from the file “Filter Gallery”

   OpenEXR 18.0.0 - from the file “Standard MultiPlugin”

   Paint Daubs 18.0.0 - from the file “Filter Gallery”

   Palette Knife 18.0.0 - from the file “Filter Gallery”

   Patchwork 18.0.0 - from the file “Filter Gallery”

   Paths to Illustrator 18.0.0 - from the file “Standard MultiPlugin”

   PCX 18.0.0 (2017.0.0 x001 x003) - from the file “PCX”

   Photocopy 18.0.0 - from the file “Filter Gallery”

   Photoshop 3D Engine 18.0.0 (2017.0.0 x001 x003) - from the file “Photoshop3DEngine”

   Photoshop Touch 14.0 - from the file “PSDX”

   Picture Package Filter 18.0.0 (2017.0.0 x001 x003) - from the file “ChannelPort”

   Pinch 18.0.0 - from the file “Standard MultiPlugin”

   Pixar 18.0.0 (2017.0.0 x001 x003) - from the file “Pixar”

   Plaster 18.0.0 - from the file “Filter Gallery”

   Plastic Wrap 18.0.0 - from the file “Filter Gallery”

   PLY 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   PNG 18.0.0 - from the file “Standard MultiPlugin”

   Pointillize 18.0.0 - from the file “Standard MultiPlugin”

   Polar Coordinates 18.0.0 - from the file “Standard MultiPlugin”

   Portable Bit Map 18.0.0 (2017.0.0 x001 x003) - from the file “PBM”

   Poster Edges 18.0.0 - from the file “Filter Gallery”

   PRC 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   Radial Blur 18.0.0 - from the file “Standard MultiPlugin”

   Radiance 18.0.0 (2017.0.0 x001 x003) - from the file “Radiance”

   Range 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   Render Color Lookup Grid NO VERSION - from the file “Export3DLUT”

   Reticulation 18.0.0 - from the file “Filter Gallery”

   Ripple 18.0.0 - from the file “Standard MultiPlugin”

   Rough Pastels 18.0.0 - from the file “Filter Gallery”

   Save for Web 18.0.0 - from the file “Save for Web”

   ScriptingSupport 18.0.0 - from the file “ScriptingSupport”

   Shake Reduction 18.0.0 - from the file “Shake Reduction”

   Shear 18.0.0 - from the file “Standard MultiPlugin”

   Skewness 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   Smart Blur 18.0.0 - from the file “Standard MultiPlugin”

   Smudge Stick 18.0.0 - from the file “Filter Gallery”

   Solarize 18.0.0 (2017.0.0 x001 x003) - from the file “Solarize”

   Spaces 18.0.0 - from the file “Spaces”

   Spatter 18.0.0 - from the file “Filter Gallery”

   Spherize 18.0.0 - from the file “Standard MultiPlugin”

   Sponge 18.0.0 - from the file “Filter Gallery”

   Sprayed Strokes 18.0.0 - from the file “Filter Gallery”

   Stained Glass 18.0.0 - from the file “Filter Gallery”

   Stamp 18.0.0 - from the file “Filter Gallery”

   Standard Deviation 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   STL 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   Sumi-e 18.0.0 - from the file “Filter Gallery”

   Summation 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   Targa 18.0.0 - from the file “Standard MultiPlugin”

   Texturizer 18.0.0 - from the file “Filter Gallery”

   Tiles 18.0.0 - from the file “Standard MultiPlugin”

   Torn Edges 18.0.0 - from the file “Filter Gallery”

   Twirl 18.0.0 - from the file “Standard MultiPlugin”

   U3D 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   Underpainting 18.0.0 - from the file “Filter Gallery”

   Vanishing Point 18.0.0 - from the file “VanishingPoint”

   Variance 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   Virtual Reality Modeling Language | VRML 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   Water Paper 18.0.0 - from the file “Filter Gallery”

   Watercolor 18.0.0 - from the file “Filter Gallery”

   Wave 18.0.0 - from the file “Standard MultiPlugin”

   Wavefront|OBJ 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   WIA Support 18.0.0 (2017.0.0 x001 x003) - from the file “WIASupport”

   Wind 18.0.0 - from the file “Standard MultiPlugin”

   Wireless Bitmap 18.0.0 (2017.0.0 x001 x003) - from the file “WBMP”

   ZigZag 18.0.0 - from the file “Standard MultiPlugin”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   Recent Files  1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\index.html”

   New Document  1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\fnft.html”

   Start  1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\index.html”

   Libraries  2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

   com.adobe.inapp.purchase  2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”

   com.adobe.experimentation.extension  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.experimentation.extension\index.html”

   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

   Device Preview  1.3.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSPanel\panel.html”

   com.adobe.preview.loader  1.3.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSLoader\loader.html”

   Export As  3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

   Export As  3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Installed TWAIN devices: NONE

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Screen flickering & Turns black

New Here ,
Jul 10, 2017

Copy link to clipboard

Copied

Hi All, I have been facing this issue on 2 different versions. When i open photoshop there is no issue however when opening camera raw and choosing the presets, screen starts to flicker. when i close it and run other applications like word, it remembers in the memory. sometimes the screen turns black without doing anything. I have installed 1 copy and had the same issue, removed and installed a new updated version the same issue also. i have tried updating my graphic card for nvidia and intel also same issue. i have formatted my machine also having the same issue. *NOTE: No other applications are installed in this machine except for dell drivers with the machine and also photoshop files. i have also untick the advance graphic option on the settings. This is a brand new laptop within 3months

Adobe Photoshop Version: 2017.0.0 20161012.r.53 2016/10/12:23:00:00 CL 1094006  x64

Number of Launches: 13

Version: 10 or greater

System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 2

Logical processor count: 4

Processor speed: 2904 MHz

Built-in memory: 16251 MB

Free memory: 9081 MB

Memory available to Photoshop: 14422 MB

Memory used by Photoshop: 68 %

Alias Layers: ^0

Modifier Palette: Enabled.

3D Multitone Printing: Disabled.

Highbeam: Disabled.

Image tile size: 1024K

Image cache levels: 6

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=1080, right=1920

OpenGL Drawing: Disabled.

OpenGL Allow Old GPUs: Not Detected.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=2

NumNativeGPUs=0

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=1024

glgpu[0].GLName="Intel(R) HD Graphics 620"

glgpu[0].GLVendor="Intel"

glgpu[0].GLVendorID=32902

glgpu[0].GLDriverVersion="21.20.16.4664"

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="Intel(R) HD Graphics 620"

glgpu[0].GLRendererID=22806

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll,igdumdim32,igd10iumd32,igd10iumd32,igd12umd32"

glgpu[0].GLDriverDate="20170421000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 21.20.16.4664"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

clgpu[0].CLPlatformVersion="2.1 "

clgpu[0].CLDeviceVersion="2.1 "

clgpu[0].IsIntegratedCLGPU=1

clgpu[0].CLMemoryMB=6492

clgpu[0].CLName="Intel(R) HD Graphics 620"

clgpu[0].CLVendor="Intel(R) Corporation"

clgpu[0].CLVendorID=32902

clgpu[0].CLDriverVersion="21.20.16.4664"

clgpu[0].CLBandwidth=1.38484e+10

clgpu[0].CLCompute=177.478

clgpu[1].CLPlatformVersion="1.2"

clgpu[1].CLDeviceVersion="1.2 CUDA"

clgpu[1].IsIntegratedCLGPU=0

clgpu[1].CLMemoryMB=2048

clgpu[1].CLName="GeForce 940MX"

clgpu[1].CLVendor="NVIDIA Corporation"

clgpu[1].CLVendorID=4318

clgpu[1].CLDriverVersion="384.76"

clgpu[1].CLBandwidth=2.64706e+10

clgpu[1].CLCompute=274.689

License Type: Perpetual

Serial number: 91198260978678407406

GUIDBucket:

  bucket: undefined

  test: undefined

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\

Temporary file path: C:\Users\home\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 929.6G, 855.9G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\

Primary Plug-ins folder: not set

components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   AdobePDFL.dll   PDFL 2016/08/10-16:53:20   79.195992   79.195992

   ACE.dll   ACE 2016/09/17-17:22:04   79.577309   79.577309

   AdobeSVGAGM.dll   AdobeSVGAGM   79.577309   79.577309

   AdobeXMP.dll   Adobe XMP Core 2016/09/14-01:09:01   79.159824   79.159824

   AdobeXMPFiles.dll   Adobe XMP Files 2016/09/14-01:09:01   79.159824   79.159824

   AdobeXMPScript.dll   Adobe XMP Script 2016/09/14-01:09:01   79.159824   79.159824

   AGM.dll   AGM 2016/09/17-17:22:04   79.577309   79.577309

   ARE.dll   ARE 2016/09/17-17:22:04   79.577309   79.577309

   AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

   Bib.dll   BIB 2016/09/17-17:22:04   79.577309   79.577309

   BIBUtils.dll   BIBUtils 2016/09/17-17:22:04   79.577309   79.577309

   CoolType.dll   CoolType 2016/09/17-17:22:04   79.577309   79.577309

   SVGRE.dll   SVGRE   79.577309   79.577309

   JP2KLib.dll   JP2KLib 2016/05/26-01:08:58   79.262945   79.262945

   MPS.dll   MPS 2016/09/14-15:20:26   79.577269   79.577269

   AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

   adobe_caps.dll   Adobe CAPS   10,0,0,6  

   amtlib.dll   AMTLib (64 Bit)   10.0.0.47 BuildVersion: 10.0; BuildDate: Thu Sep 1 2016 5:16:17)   1.000000

   boost_date_time.dll   photoshopdva   10.0.0  

   boost_signals.dll   photoshopdva   10.0.0  

   boost_system.dll   photoshopdva   10.0.0  

   boost_threads.dll   photoshopdva   10.0.0  

   dvaaudiodevice.dll   photoshopdva   10.0.0  

   dvacore.dll   photoshopdva   10.0.0  

   dvamarshal.dll   photoshopdva   10.0.0  

   dvamediatypes.dll   photoshopdva   10.0.0  

   dvametadata.dll   photoshopdva   10.0.0  

   dvametadataapi.dll   photoshopdva   10.0.0  

   dvametadataui.dll   photoshopdva   10.0.0  

   dvaplayer.dll   photoshopdva   10.0.0  

   dvatransport.dll   photoshopdva   10.0.0  

   dvaui.dll   photoshopdva   10.0.0  

   dvaunittesting.dll   photoshopdva   10.0.0  

   dynamiclink.dll   photoshopdva   10.0.0  

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   imslib.dll   IMSLib DLL   10.0.0.1  

   mediacoreif.dll   photoshopdva   10.0.0  

   updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

   Photoshop.dll   Adobe Photoshop CC 2017   18.0.0  

   Plugin.dll   Adobe Photoshop CC 2017   18.0.0  

   PSArt.dll   Adobe Photoshop CC 2017   18.0.0  

   PSViews.dll   Adobe Photoshop CC 2017   18.0.0  

   TfFontMgr.dll   FontMgr   9.3.0.113  

   TfKernel.dll   Kernel   9.3.0.113  

   TFKGEOM.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   wu3d.dll   U3D Writer   9.3.0.113  

   igestep30.dll   IGES Reader   9.3.0.113

   AdbePM.dll   PatchMatch 2016/05/17:03:10:18   1.573920   1.573920

   AdobeOwl.dll   Adobe Owl   5.2.11  

   AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263  

   ahclient.dll    AdobeHelp Dynamic Link Library   2.0.0.2  

   cg.dll   NVIDIA Cg Runtime   3.0.00007  

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

   CIT.dll   Adobe CIT   2.1.0.1   2.1.0.1

   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

   dnssd.dll   Bonjour   3,0,0,2  

   ExtendScript.dll   ExtendScript 2016/01/26-16:09:33   80.1060872   80.1060872

   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

   LogSession.dll   LogSession   7.4.1.60.45263  

   pdfsettings.dll   Adobe PDFSettings   1.04  

   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   7.0.0  

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   7.0.0.67  

   SCCore.dll   ScCore 2016/01/26-16:09:33   80.1060872   80.1060872

   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  

   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

   WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

Required plug-ins:

   3D Studio 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   Accented Edges 18.0.0 - from the file “Filter Gallery”

   Adaptive Wide Angle 18.0.0 - from the file “Adaptive Wide Angle”

   Angled Strokes 18.0.0 - from the file “Filter Gallery”

   Average 18.0.0 (2017.0.0 x001 x003) - from the file “Average”

   Bas Relief 18.0.0 - from the file “Filter Gallery”

   BMP 18.0.0 - from the file “Standard MultiPlugin”

   Camera Raw 9.10.1 - from the file “Camera Raw”

   Camera Raw Filter 9.10.1 - from the file “Camera Raw”

   Chalk && Charcoal 18.0.0 - from the file “Filter Gallery”

   Charcoal 18.0.0 - from the file “Filter Gallery”

   Chrome 18.0.0 - from the file “Filter Gallery”

   Cineon 18.0.0 (2017.0.0 x001 x003) - from the file “Cineon”

   Clouds 18.0.0 (2017.0.0 x001 x003) - from the file “Clouds”

   Collada 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   Color Halftone 18.0.0 - from the file “Standard MultiPlugin”

   Colored Pencil 18.0.0 - from the file “Filter Gallery”

   CompuServe GIF 18.0.0 - from the file “Standard MultiPlugin”

   Conté Crayon 18.0.0 - from the file “Filter Gallery”

   Craquelure 18.0.0 - from the file “Filter Gallery”

   Crop and Straighten Photos 18.0.0 (2017.0.0 x001 x003) - from the file “CropPhotosAuto”

   Crop and Straighten Photos Filter 18.0.0 - from the file “Standard MultiPlugin”

   Crosshatch 18.0.0 - from the file “Filter Gallery”

   Crystallize 18.0.0 - from the file “Standard MultiPlugin”

   Cutout 18.0.0 - from the file “Filter Gallery”

   Dark Strokes 18.0.0 - from the file “Filter Gallery”

   De-Interlace 18.0.0 - from the file “Standard MultiPlugin”

   Dicom 18.0.0 - from the file “Dicom”

   Difference Clouds 18.0.0 (2017.0.0 x001 x003) - from the file “Clouds”

   Diffuse Glow 18.0.0 - from the file “Filter Gallery”

   Displace 18.0.0 - from the file “Standard MultiPlugin”

   Dry Brush 18.0.0 - from the file “Filter Gallery”

   Eazel Acquire 18.0.0 (2017.0.0 x001 x003) - from the file “EazelAcquire”

   Entropy 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   Export Color Lookup Tables NO VERSION - from the file “Export3DLUT”

   Extrude 18.0.0 - from the file “Standard MultiPlugin”

   FastCore Routines 18.0.0 (2017.0.0 x001 x003) - from the file “FastCore”

   Fibers 18.0.0 - from the file “Standard MultiPlugin”

   Film Grain 18.0.0 - from the file “Filter Gallery”

   Filter Gallery 18.0.0 - from the file “Filter Gallery”

   Flash 3D 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   Fresco 18.0.0 - from the file “Filter Gallery”

   Glass 18.0.0 - from the file “Filter Gallery”

   Glowing Edges 18.0.0 - from the file “Filter Gallery”

   Google Earth 4 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   Grain 18.0.0 - from the file “Filter Gallery”

   Graphic Pen 18.0.0 - from the file “Filter Gallery”

   Halftone Pattern 18.0.0 - from the file “Filter Gallery”

   HDRMergeUI 18.0.0 - from the file “HDRMergeUI”

   HSB/HSL 18.0.0 - from the file “Standard MultiPlugin”

   IFF Format 18.0.0 - from the file “Standard MultiPlugin”

   IGES 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   Ink Outlines 18.0.0 - from the file “Filter Gallery”

   JPEG 2000 18.0.0 - from the file “JPEG2000”

   Kurtosis 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   Lens Blur 18.0.0 - from the file “Lens Blur”

   Lens Correction 18.0.0 - from the file “Lens Correction”

   Lens Flare 18.0.0 - from the file “Standard MultiPlugin”

   Liquify 18.0.0 - from the file “Liquify”

   Matlab Operation 18.0.0 (2017.0.0 x001 x003) - from the file “ChannelPort”

   Maximum 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   Mean 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   Measurement Core 18.0.0 (2017.0.0 x001 x003) - from the file “MeasurementCore.8me”

   Median 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   Mezzotint 18.0.0 - from the file “Standard MultiPlugin”

   Minimum 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   MMXCore Routines 18.0.0 (2017.0.0 x001 x003) - from the file “MMXCore”

   Mosaic Tiles 18.0.0 - from the file “Filter Gallery”

   Multiprocessor Support 18.0.0 (2017.0.0 x001 x003) - from the file “MultiProcessor Support”

   Neon Glow 18.0.0 - from the file “Filter Gallery”

   Note Paper 18.0.0 - from the file “Filter Gallery”

   NTSC Colors 18.0.0 (2017.0.0 x001 x003) - from the file “NTSC Colors”

   Ocean Ripple 18.0.0 - from the file “Filter Gallery”

   OpenEXR 18.0.0 - from the file “Standard MultiPlugin”

   Paint Daubs 18.0.0 - from the file “Filter Gallery”

   Palette Knife 18.0.0 - from the file “Filter Gallery”

   Patchwork 18.0.0 - from the file “Filter Gallery”

   Paths to Illustrator 18.0.0 - from the file “Standard MultiPlugin”

   PCX 18.0.0 (2017.0.0 x001 x003) - from the file “PCX”

   Photocopy 18.0.0 - from the file “Filter Gallery”

   Photoshop 3D Engine 18.0.0 (2017.0.0 x001 x003) - from the file “Photoshop3DEngine”

   Photoshop Touch 14.0 - from the file “PSDX”

   Picture Package Filter 18.0.0 (2017.0.0 x001 x003) - from the file “ChannelPort”

   Pinch 18.0.0 - from the file “Standard MultiPlugin”

   Pixar 18.0.0 (2017.0.0 x001 x003) - from the file “Pixar”

   Plaster 18.0.0 - from the file “Filter Gallery”

   Plastic Wrap 18.0.0 - from the file “Filter Gallery”

   PLY 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   PNG 18.0.0 - from the file “Standard MultiPlugin”

   Pointillize 18.0.0 - from the file “Standard MultiPlugin”

   Polar Coordinates 18.0.0 - from the file “Standard MultiPlugin”

   Portable Bit Map 18.0.0 (2017.0.0 x001 x003) - from the file “PBM”

   Poster Edges 18.0.0 - from the file “Filter Gallery”

   PRC 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   Radial Blur 18.0.0 - from the file “Standard MultiPlugin”

   Radiance 18.0.0 (2017.0.0 x001 x003) - from the file “Radiance”

   Range 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   Render Color Lookup Grid NO VERSION - from the file “Export3DLUT”

   Reticulation 18.0.0 - from the file “Filter Gallery”

   Ripple 18.0.0 - from the file “Standard MultiPlugin”

   Rough Pastels 18.0.0 - from the file “Filter Gallery”

   Save for Web 18.0.0 - from the file “Save for Web”

   ScriptingSupport 18.0.0 - from the file “ScriptingSupport”

   Shake Reduction 18.0.0 - from the file “Shake Reduction”

   Shear 18.0.0 - from the file “Standard MultiPlugin”

   Skewness 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   Smart Blur 18.0.0 - from the file “Standard MultiPlugin”

   Smudge Stick 18.0.0 - from the file “Filter Gallery”

   Solarize 18.0.0 (2017.0.0 x001 x003) - from the file “Solarize”

   Spaces 18.0.0 - from the file “Spaces”

   Spatter 18.0.0 - from the file “Filter Gallery”

   Spherize 18.0.0 - from the file “Standard MultiPlugin”

   Sponge 18.0.0 - from the file “Filter Gallery”

   Sprayed Strokes 18.0.0 - from the file “Filter Gallery”

   Stained Glass 18.0.0 - from the file “Filter Gallery”

   Stamp 18.0.0 - from the file “Filter Gallery”

   Standard Deviation 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   STL 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   Sumi-e 18.0.0 - from the file “Filter Gallery”

   Summation 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   Targa 18.0.0 - from the file “Standard MultiPlugin”

   Texturizer 18.0.0 - from the file “Filter Gallery”

   Tiles 18.0.0 - from the file “Standard MultiPlugin”

   Torn Edges 18.0.0 - from the file “Filter Gallery”

   Twirl 18.0.0 - from the file “Standard MultiPlugin”

   U3D 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   Underpainting 18.0.0 - from the file “Filter Gallery”

   Vanishing Point 18.0.0 - from the file “VanishingPoint”

   Variance 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”

   Virtual Reality Modeling Language | VRML 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   Water Paper 18.0.0 - from the file “Filter Gallery”

   Watercolor 18.0.0 - from the file “Filter Gallery”

   Wave 18.0.0 - from the file “Standard MultiPlugin”

   Wavefront|OBJ 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”

   WIA Support 18.0.0 (2017.0.0 x001 x003) - from the file “WIASupport”

   Wind 18.0.0 - from the file “Standard MultiPlugin”

   Wireless Bitmap 18.0.0 (2017.0.0 x001 x003) - from the file “WBMP”

   ZigZag 18.0.0 - from the file “Standard MultiPlugin”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   Recent Files  1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\index.html”

   New Document  1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\fnft.html”

   Start  1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\index.html”

   Libraries  2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

   com.adobe.inapp.purchase  2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”

   com.adobe.experimentation.extension  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.experimentation.extension\index.html”

   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

   Device Preview  1.3.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSPanel\panel.html”

   com.adobe.preview.loader  1.3.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSLoader\loader.html”

   Export As  3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

   Export As  3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Installed TWAIN devices: NONE

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Jul 10, 2017 0
Adobe Community Professional ,
Jul 10, 2017

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It's a "cracked" unlicensed copy. You may want to ask whoever gave it to you how to fix it

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New Here ,
Jul 11, 2017

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Adding to your previous comment which you deleted.

"Turn off Use Graphics Processor in Camera Raw. It usually causes problems. Also update to 2017.1.1"

Like mentioned above on the 1st post, it was already offed and still causing issue. Tried updating to 2017.1.1 and was also having issue. its nothing wrong with the software i believe

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Jul 11, 2017 2
Adobe Community Professional ,
Jul 11, 2017

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And that proves it. software that is modified to cheat the license causes other problems. If it were normal you could update it and even unchecking the GPU would help. Plus I know how to compare my system info with yours. And others here will tell you the same.

Look, if you want to use pirated software, I don't care, but don't ask us to help you fix it.

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Jul 11, 2017 1
Adobe Community Professional ,
Jul 11, 2017

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rameshk44570877  wrote

...........its nothing wrong with the software i believe

As gener7 told you - there are several things wrong with that software. If you choose to use unlicensed "cracked" software then you also choose to take the risk that it does not work correctly or, worse, may contain other "unwanted" code.

Dave

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Jul 11, 2017 1
Engaged ,
Jul 09, 2018

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I had this issue as well with my Asus Zephyrus and desabling it worked as a sharm.
Thanks,

Martin

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Jul 09, 2018 0
New Here ,
Aug 27, 2020

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Turning off the Graphics Processor worked for me — thank you!

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Aug 27, 2020 0