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Screen Freeze

New Here ,
May 03, 2021 May 03, 2021

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I am having issues with cropping, the screen freezes. Never happened before? V22.31

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Adobe
Community Expert ,
May 11, 2021 May 11, 2021

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The latest update is having issues recognizing mid-range GPUs. Try installing the previous version of Photoshop and see if the issue persists. Adobe is aware of this issue and is working on a fix. In the meantime, this is the recommended action.

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Community Beginner ,
Jun 18, 2021 Jun 18, 2021

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I have the same issue. I was forced to save blindly, and by doing so destroying a day's work. I was caught off guard as Photoshop usually doesn't make trouble like this. Seems to be a hickup with the graphics card. Thanks for looking into it Adobe. 

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Community Expert ,
Jun 18, 2021 Jun 18, 2021

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What version of Photoshop are you running? This post is old and there are updates released since then that address the issue.

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Community Beginner ,
Jul 17, 2023 Jul 17, 2023

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It seems to be a problem with the graphics card because it happens with all Photoshop Versions since 2021. It still happens from time to time but I got used to it. Thanks for your help! 

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