Select and Mask - brush not working

New Here ,
Feb 20, 2021 Feb 20, 2021

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Hello! When I go to select and mask I'm unable to actually use the brush. I see the brush tools but no color option gets activated (black/white) to allow me to paint on. Here is a screenshot. Appreciate any guidance.

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How to, Mac, Performance, Problem or error

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Adobe Community Professional ,
Feb 21, 2021 Feb 21, 2021

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Does changing the »View«-setting make any difference? 

What Selection did you start with? 

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Adobe Community Professional ,
Feb 21, 2021 Feb 21, 2021

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Try to reset the Photoshop preferences.

Preferences in Photoshop (adobe.com)

 

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.

insert graphic mini.png

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New Here ,
Feb 21, 2021 Feb 21, 2021

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Thanks Matt 

I reset the preferences in photoshop and now when I click on select and mask it does nothing. 

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Adobe Community Professional ,
Feb 21, 2021 Feb 21, 2021

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Please give us more informations including the following :

Adobe product and version number

Operating system and version number

The full text of any error message (s)

What you were doing when the problem occurred

Screenshots of the problem and/or error messages

Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.

insert graphic mini.png

 

Thanks. The above info will help us in trying to solve your problem.

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New Here ,
Feb 21, 2021 Feb 21, 2021

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I have the most recent version of photoshop. 21.2.4 release. MacBook Air. 

I am not receiving any error messages. When I hit select and mask it simply does nothing, does not move to the select and mask page. 

This is new since I updated the preferences. Before I was able to get to select and mask but the brush / color tool was not showing up so I coudn't do anything. Screen Shot 2021-02-21 at 5.23.59 PM.png

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Adobe Community Professional ,
Feb 21, 2021 Feb 21, 2021

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>>I have the most recent version of photoshop. 21.2.4 release. ...

Your version isn't the recent version of Photoshop. 

The latest version is Photoshop CC 2021 (version 22.2.0).

 

Please install this version and try again.

 

 

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New Here ,
Feb 21, 2021 Feb 21, 2021

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No,  now when I go to "Select and Mask" nothing happens. It doesn't even take me to that page. Seems crazy?

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