• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Select and Mask - brush not working

New Here ,
Feb 20, 2021 Feb 20, 2021

Copy link to clipboard

Copied

Hello! When I go to select and mask I'm unable to actually use the brush. I see the brush tools but no color option gets activated (black/white) to allow me to paint on. Here is a screenshot. Appreciate any guidance.

Views

330

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Feb 21, 2021 Feb 21, 2021

Copy link to clipboard

Copied

Does changing the »View«-setting make any difference? 

What Selection did you start with? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 21, 2021 Feb 21, 2021

Copy link to clipboard

Copied

Try to reset the Photoshop preferences.

Preferences in Photoshop (adobe.com)

 

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.

insert graphic mini.png

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.5 - Nik Collection 6.8 - Topaz Photo AI 2

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 21, 2021 Feb 21, 2021

Copy link to clipboard

Copied

Thanks Matt 

I reset the preferences in photoshop and now when I click on select and mask it does nothing. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 21, 2021 Feb 21, 2021

Copy link to clipboard

Copied

Please give us more informations including the following :

Adobe product and version number

Operating system and version number

The full text of any error message (s)

What you were doing when the problem occurred

Screenshots of the problem and/or error messages

Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.

insert graphic mini.png

 

Thanks. The above info will help us in trying to solve your problem.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.5 - Nik Collection 6.8 - Topaz Photo AI 2

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 21, 2021 Feb 21, 2021

Copy link to clipboard

Copied

I have the most recent version of photoshop. 21.2.4 release. MacBook Air. 

I am not receiving any error messages. When I hit select and mask it simply does nothing, does not move to the select and mask page. 

This is new since I updated the preferences. Before I was able to get to select and mask but the brush / color tool was not showing up so I coudn't do anything. Screen Shot 2021-02-21 at 5.23.59 PM.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 21, 2021 Feb 21, 2021

Copy link to clipboard

Copied

LATEST

>>I have the most recent version of photoshop. 21.2.4 release. ...

Your version isn't the recent version of Photoshop. 

The latest version is Photoshop CC 2021 (version 22.2.0).

 

Please install this version and try again.

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.5 - Nik Collection 6.8 - Topaz Photo AI 2

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 21, 2021 Feb 21, 2021

Copy link to clipboard

Copied

No,  now when I go to "Select and Mask" nothing happens. It doesn't even take me to that page. Seems crazy?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines