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Select And Mask not working

Community Beginner ,
Oct 28, 2020

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When I have a selection (created on basis of Select -> Color Range)

And I then do Select -> Select and Mask...

I get a preview of my image without any selection and I can't do ANYTHING with it apart from <ESCAPE> to close the window.

The properties panel does not show the items I expect. Almost everything is greyed out and unresponsive.

image.png

 

I was expecting a properties window something like the one below (copied from youtube):
image.png

 

I'm working with Photoshop 2021 (v22.0.0) on Windows 10

 

Thanks,

Paul

Correct answer by PMeesters | Community Beginner

Adobe Support chat helped me out with remote assistance session.

I proved to be a corrupt "C:\Users\User\AppData\Roaming\Adobe\Adobe Photoshop 2021\Adobe Photoshop 2021 Settings" folder.

Once that was removed, the panel started with no problems at all.

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Bug, Problem or error, Windows

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Select And Mask not working

Community Beginner ,
Oct 28, 2020

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When I have a selection (created on basis of Select -> Color Range)

And I then do Select -> Select and Mask...

I get a preview of my image without any selection and I can't do ANYTHING with it apart from <ESCAPE> to close the window.

The properties panel does not show the items I expect. Almost everything is greyed out and unresponsive.

image.png

 

I was expecting a properties window something like the one below (copied from youtube):
image.png

 

I'm working with Photoshop 2021 (v22.0.0) on Windows 10

 

Thanks,

Paul

Correct answer by PMeesters | Community Beginner

Adobe Support chat helped me out with remote assistance session.

I proved to be a corrupt "C:\Users\User\AppData\Roaming\Adobe\Adobe Photoshop 2021\Adobe Photoshop 2021 Settings" folder.

Once that was removed, the panel started with no problems at all.

TOPICS
Bug, Problem or error, Windows

Views

43

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 28, 2020 0
Community Beginner ,
Oct 28, 2020

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The properties window is totally different from the tutorial video found here 

Photoshop 2021 was just released during Adobe MAX! Watch this video to learn all the best new features and updates in Photoshop version 22.0.0. 🎯 SUBSCRIBE t...

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Oct 28, 2020 0
Community Beginner ,
Oct 28, 2020

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Adobe Support chat helped me out with remote assistance session.

I proved to be a corrupt "C:\Users\User\AppData\Roaming\Adobe\Adobe Photoshop 2021\Adobe Photoshop 2021 Settings" folder.

Once that was removed, the panel started with no problems at all.

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Oct 28, 2020 0