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Select and mask

New Here ,
Sep 23, 2020

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When in this section, the refining tool (or any other) does not work - cannot adjust the selection.
PS working in Windows 10.
Ideas to solve?

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How to, Windows

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Select and mask

New Here ,
Sep 23, 2020

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When in this section, the refining tool (or any other) does not work - cannot adjust the selection.
PS working in Windows 10.
Ideas to solve?

TOPICS
How to, Windows

Views

80

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Sep 23, 2020 0
Adobe Community Professional ,
Sep 23, 2020

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Hi

What exact version of Photoshop do you have, can you post a screenshot to highlight the issue, do you get any kind of error message when you try to use the Tools

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Sep 23, 2020 1
New Here ,
Sep 23, 2020

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Hi, Photoshop version 21.2.3 and windows 10 64 bits

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Sep 23, 2020 0
Adobe Community Professional ,
Sep 23, 2020

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Gooie Dag, Tinneke, can you post a screenshot of the S&M layout? 

Also, please check your exact Win10 version in Help>system info...

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Sep 23, 2020 0
New Here ,
Sep 23, 2020

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photoshop select.JPG

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Sep 23, 2020 0
New Here ,
Sep 23, 2020

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windows10 Home - version 2004

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Sep 23, 2020 0
Adobe Community Professional ,
Sep 23, 2020

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Did you start with a selection? Use the magic wand or quick selection tool to select the background and THEN click select and mask. If its not working I would try restarting Photoshop. If it still does not work, quit again and restart Photoshop while holding down Command+Option+Shift (Control+Alt+Shift for Windows) until the dialogue to delete preferences show up.

 

Hope that helps.

mark

headTrix, Inc. | Adobe Certified Training & Consulting
Consulting | Design | Development | Training

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