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Selected font failed during last operation

New Here ,
Oct 14, 2014

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When i'm trying to use the text tool I get the 'Selected font failed during last operation' message.

How can i fix this?

I had the same error and searched for all the solutions, but nothing.

The font test script gave me same error message

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

And of course, there were no tmpxxx files in any photoshop folder in my computer.

After long searches and trying solutions, I opened the file on another computer running photoshop, identified all the fonts used in the PSD and delete the fonts from windows font folder ( I had to rename the fonts because every time I tried it keept saying that the font is being in use - to rename, you have to rightclick > properties > and change the name in the input field ).

Still same error, even if I didn't have the fonts.

After that, I tried this, and thanks God I found how to clear photoshop's font cache:

  1. Exit Photoshop and the Creative Cloud desktop app (if installed).
  2. Navigate to the appropriate folder
    • Photoshop CS6 and earlier
      Windows XP: \Documents and Settings\Local Settings\Application Data\Adobe
      Windows 7: \Users\[user name]\AppData\Local\Adobe
    • Photoshop CC and CC 2014
      Windows 7 and 8: \Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop CC or CC 2014
  3. Delete the TypeSupport folder (Photoshop CS6 and earlier) or the CT Font Cache folder (Photoshop CC and CC 2014), and empty the trash.

TADA, it's working now.

Hope it helps

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Selected font failed during last operation

New Here ,
Oct 14, 2014

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When i'm trying to use the text tool I get the 'Selected font failed during last operation' message.

How can i fix this?

I had the same error and searched for all the solutions, but nothing.

The font test script gave me same error message

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

And of course, there were no tmpxxx files in any photoshop folder in my computer.

After long searches and trying solutions, I opened the file on another computer running photoshop, identified all the fonts used in the PSD and delete the fonts from windows font folder ( I had to rename the fonts because every time I tried it keept saying that the font is being in use - to rename, you have to rightclick > properties > and change the name in the input field ).

Still same error, even if I didn't have the fonts.

After that, I tried this, and thanks God I found how to clear photoshop's font cache:

  1. Exit Photoshop and the Creative Cloud desktop app (if installed).
  2. Navigate to the appropriate folder
    • Photoshop CS6 and earlier
      Windows XP: \Documents and Settings\Local Settings\Application Data\Adobe
      Windows 7: \Users\[user name]\AppData\Local\Adobe
    • Photoshop CC and CC 2014
      Windows 7 and 8: \Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop CC or CC 2014
  3. Delete the TypeSupport folder (Photoshop CS6 and earlier) or the CT Font Cache folder (Photoshop CC and CC 2014), and empty the trash.

TADA, it's working now.

Hope it helps

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Most Valuable Participant ,
Oct 14, 2014

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Supply pertinent information for quicker answers

The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message(s)
  • What you were doing when the problem occurred
  • Screenshots of the problem
  • Computer hardware, such as CPU; GPU; amount of RAM; etc.

So far we know you were using some text tool most like one of Photoshop tool ini some version of Photoshop.  What font, what tools and text options were you using. What Platform. Did yu run the font test in Photoshop Help menu if there is one in your version of Photoshop. There is also a font test script  that you can download from Adobe

Capture.jpg

JJMack

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New Here ,
Nov 04, 2014

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Windows 7 Pro 6.1.7601 SP 1 build 7601

Photoshop CC 2014.2.1

This is a clean install of photoshop. No plug-ins have been added, no fonts have been activated/added to system and no preferences have been changed from defaults.

When I open a .psd created on OSX I first get the "Some text layers might need to be updated before they can be used for vector based output. Do you want to update these layers now? [No] [Update]" warning. Clicking 'Update' crashes the file and shows the "Selected font failed during last operation. If problem persists, please disable the font." error.

If I re-open the file and this time click 'No' EVERY SINGLE CLICK ON ANYTHING produces the "Selected font failed during last operation. If problem persists, please disable the font." error.

Selecting a Layer then gives the, "There is a problem with Generator. Please quit Photoshop and try again. If the problem persists, remove any third-party plug-ins or try reinstalling Photoshop." error.

Reinstalling does nothing to fix the issue and again, this is a clean install.

I've worked with Photoshop for over 20 years and have never seen anything like this. Normally when there's any kind of font mismatch between two systems no matter if its windows to windows or mac to windows, the font simply defaults to the system default once you attempt to edit it. Adobe has broken a once killer app.

Now, as far as the Font Test... script, if I leave "Clear Font Cache" checked and click Start, I get the error,

"Failed to get the path for font cache files:

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

Please delete the files manually to clear font cache.

Even with show hidden files turned on there is no folder or file by that name.

If I uncheck "Clear Font Cache" then says every single one of my fonts is damaged. My system fonts folder only includes those installed by windows and its apps.

Please please fix this!

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New Here ,
Nov 04, 2014

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Still not fixed but shutting off Generator in the preferences (which I have no idea why would be enabled by default) at least allowed me to choose not to update layers and work with the document.

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New Here ,
Mar 10, 2015

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where exacly do you desable this features?

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New Here ,
Aug 13, 2015

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I had the same error and searched for all the solutions, but nothing.

The font test script gave me same error message

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

And of course, there were no tmpxxx files in any photoshop folder in my computer.

After long searches and trying solutions, I opened the file on another computer running photoshop, identified all the fonts used in the PSD and delete the fonts from windows font folder ( I had to rename the fonts because every time I tried it keept saying that the font is being in use - to rename, you have to rightclick > properties > and change the name in the input field ).

Still same error, even if I didn't have the fonts.

After that, I tried this, and thanks God I found how to clear photoshop's font cache:

  1. Exit Photoshop and the Creative Cloud desktop app (if installed).
  2. Navigate to the appropriate folder
    • Photoshop CS6 and earlier
      Windows XP: \Documents and Settings\Local Settings\Application Data\Adobe
      Windows 7: \Users\[user name]\AppData\Local\Adobe
    • Photoshop CC and CC 2014
      Windows 7 and 8: \Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop CC or CC 2014
  3. Delete the TypeSupport folder (Photoshop CS6 and earlier) or the CT Font Cache folder (Photoshop CC and CC 2014), and empty the trash.

TADA, it's working now.

Hope it helps

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New Here ,
Dec 03, 2015

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Genius!

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New Here ,
Dec 07, 2015

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thank you very much vladb

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Contributor ,
Feb 24, 2016

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Any idea where this TypeSupport Folder is located on a Mac?

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New Here ,
Jan 13, 2017

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Thanks a Million!!! Adobe should have this fixed!!!! NO REASON to pay so much for a program and have this issue!!!

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New Here ,
Feb 09, 2017

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Where is this database file located on a mac?

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New Here ,
Feb 09, 2017

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​FOR MAC!

DO THIS!

GO TO APPLICATIONS.

THEN RIGHT CLICK ON PHOTOSHOP AND CLICK "SHOW PACKAGE CONTENTS"

YOU WILL SEE CONTENT FOLDER. OPEN IT!

GO TO THE "REQUIRED FOLDER"

YOU WILL FIND IT THERE!

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New Here ,
Aug 15, 2017

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This works perfectly!!

Thank you.:)

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New Here ,
Oct 05, 2017

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Thanks very much!
this worked very well and it solved my issue!

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Explorer ,
Aug 15, 2019

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Unfortunately, the first step "close Photoshop" can't be performed, because I get this error each time I try to save my file. Can't close until I save, can't save until I fix the font, can't fix the font unless I close.

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New Here ,
Mar 30, 2020

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Which version is this, because I can't find it Adobe Photoshop 2019

 

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New Here ,
Apr 01, 2016

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What do you do though, if this font is used in 100's or 1000's of projects?
Also... I'm getting this error on many fonts.

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New Here ,
Apr 07, 2016

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Excellent !.. Worked for me .. Thanks

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New Here ,
Nov 09, 2016

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Thanks a lot!

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New Here ,
Jan 21, 2017

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FOR WINDOWS!

TO FIX THIS ISSUE GO TO

C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\typesupport

DELETE THE (FntNames DATABASE FILE)

THIS WILL ALLOW YOU TO START TYPING AGAIN:)!!!!!!!!!

THIS IS FOR THE 2017 VERSION!

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New Here ,
Feb 12, 2017

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I followed your instructions and problem is still not fixed. Please help ! 

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Adobe Community Professional ,
Feb 12, 2017

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Inside the Required folder is the Typesupport folder where the Fntnames.db file is.

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New Here ,
Feb 15, 2017

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Thanks but it didn't work for me, still getting the error on every installed font. Need to add some text to an image and I can't, it's so frustrating!

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New Here ,
May 23, 2018

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I did every step.... still not working HELP pleaseeeeeee

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New Here ,
Oct 28, 2018

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It's worked. Thanks.

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