SERIOUS PROBLEM WITH PHOTOSHOP 2020-2021

Community Beginner ,
Jan 13, 2021

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In the last few years, Photoshop really lost in quality. I can't use it anymore. Or it block or it can save a file without to justify the reason... I really don't know what it is happening. Fortunately there are apps as Procreate that offer high quality and great work.

 

Now I have an annual subscrition; my problems at the moment are: 

1) Photoshop doesn't save project because it says that "it can not do".

2) Selection tool is not accurate.

3) Photoshop is very slow sometimes.

 

It is impossible work in this way. I change Preferences a lot of time but problems keep on. Please help me.

Thank you.

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Mac, Make It, Performance, Problem or error

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SERIOUS PROBLEM WITH PHOTOSHOP 2020-2021

Community Beginner ,
Jan 13, 2021

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In the last few years, Photoshop really lost in quality. I can't use it anymore. Or it block or it can save a file without to justify the reason... I really don't know what it is happening. Fortunately there are apps as Procreate that offer high quality and great work.

 

Now I have an annual subscrition; my problems at the moment are: 

1) Photoshop doesn't save project because it says that "it can not do".

2) Selection tool is not accurate.

3) Photoshop is very slow sometimes.

 

It is impossible work in this way. I change Preferences a lot of time but problems keep on. Please help me.

Thank you.

TOPICS
Mac, Make It, Performance, Problem or error

Views

50

Likes

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Jan 13, 2021 0
LEGEND ,
Jan 13, 2021

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»1) Photoshop doesn't save project because it says that "it can not do".«

Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):

https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...

If the actual message is about a programm error, please see 

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErrorsavingfiles

 

»2) Selection tool is not accurate.«

What is that supposed to mean?

Which Selection Tool? What are the settings (in the Options Bar)? 

 

»3) Photoshop is very slow sometimes.«

What have you done about general trouble-shooting and Photoshop’s performance so far? 

https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Jan 13, 2021 1
Community Beginner ,
20 hours ago

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Thank you, I will try your suggestions!

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20 hours ago 0
Adobe Community Professional ,
Jan 13, 2021

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For the first issue - update to version 22.1.1 released this week

For the others please give more detail

 

Dave

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Jan 13, 2021 2
Community Beginner ,
20 hours ago

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Thank you Dave, it seems working!

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20 hours ago 0