Shift Key not working properly after the latest update + big sur

New Here ,
Feb 04, 2021 Feb 04, 2021

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Hi all

 

I was wondering if anyone is experiencing the same issue that I've been having after the update.

 

My both left and right shift keys work and function fine and they've never been broken or anything. (works fine as I'm typing this also). However, any time I use the shift key functionality, such as keeping the same ratio while resizing, or connecting lines with a brush tool, it either gets stuck as if I keep holding down the key, or it doesn't work at all.

 

I can get out of it by pressing random keys and all and it works fine for a while again and does the same thing again.

 

Is this just me?

I'm using Macbook Pro + Latest OS + Wacom Tablet

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Mac, Performance, Problem or error

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Adobe Community Professional ,
Feb 04, 2021 Feb 04, 2021

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A few thoughts…

  1. Have you tried resetting the Photoshop Preferences?
  2. Have you updated Photoshop?
  3. The CC app allows for multiple versions of Photoshop to be simultaneously installed. Is this issue only with this version of Photoshop?
  4. Could another program be hijacking the Shift key in some capacity?

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