Shortcut key malfunction

Dec 06, 2020

Copy link to clipboard

Copied

Anyone else experiencing this? Only Command+D is invalid, and others are fine. The White Window Workaround of the official website has been installed but it has no effect.

TOPICS
Bug, Mac, Problem or error

Views

32

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Shortcut key malfunction

Dec 06, 2020

Copy link to clipboard

Copied

Anyone else experiencing this? Only Command+D is invalid, and others are fine. The White Window Workaround of the official website has been installed but it has no effect.

TOPICS
Bug, Mac, Problem or error

Views

33

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 06, 2020 0
Dec 06, 2020

Copy link to clipboard

Copied

Can you give us more details please? What is doing Cmd + D which is shortcut for Deselect? What is white frame workaround? Can you post some screenshots along with Photoshop and OS version numbers? 

Have you tried to reset/change keyboard shortcuts using Keyboard Shortcuts window (all modifiers plus K is shortcut)?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 06, 2020 0
Dec 07, 2020

Copy link to clipboard

Copied

THANKS A LOT FOR YOUR REPLY! THE PROBLEM HAS BEEN SOLVED!
I didn't change the shortcut key settings. And in my setting, Cmd + D is for Deselect. It just suddenly failed. The white frame workaround is a plug-in for MacBook to solve some photoshop issues, including the shortcut stop function. After I spoke to the customer service, he said it might be a software conflict. However, I tried to close all the software and restart my mac before I ask. But it just miraculously recovered when he asks me to do it again.

 

Here are the introductions for the white frame workaround.

https://helpx.adobe.com/photoshop/kb/photoshop-menus-turn-white-mac.html

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 07, 2020 0