Shortcut problems

[Bell5E6B]

Hi guys, 
Can you help me? Command D does not work via the shortcut, only through the menu. What can it be?
thanks.

[jane-e]

Hi @Bell5E6B 

There are a couple of reasons this might happen:

• Start with Edit > Keyboard Shortcuts and confirm that Cmd+D is assigned to Application Menus > Select menu > Deselect
• Restart your Mac and run only PS to see if another application or browser has taken over the shortcut

Try these first and let us know before we look further.

~ Jane

[Bell5E6B]

Hi!

I did as directed, but it didn't work.

I did as directed, but it didn't work. what else can i try?

thanks

Ana 

[Michael Bullo]

Have you tried resetting the Photoshop Preferences? Within the General tab of the Photoshop Preferences is the button "Reset Preferences On Quit".

[Bell5E6B]

Hi!

I tried that too, but it didn't work. And only command D has this problem.

thanks for the help

Ana

[jane-e]

Hi Ana,

Try the Command key on the other side of the keyboard.

Did it work before? When did it stop working?

~Jane

[BestCarWash]

• Ctrl + D (Deselect) — After working with your selection, use this combo to discard it.

you should re-install the software most probably it might be a bug of some kind!

it worked fine for me after re-installing and removing the saved presets of the settings

- Hannah

Owner - RapidXpress Car Wash