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Sky replacement not available on creative cloud

Community Beginner ,
Nov 01, 2020

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i use Surface pro x for editing with photoshop.

however, I dont see the sky replacement tool available in my PS. even though my creative cloud shows no updates available and up to date.

 

how do i get the sky replacement?

Adobe Community Professional
Correct answer by davescm | Adobe Community Professional

You are running a 32 bit version of the Windows 10 operating system, which is restricting your updates from your current v19.1.9

Photoshop version 22.0 requires a 64 bit operating system.

 

Dave

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Bug, Feature request, Problem or error, Windows

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Sky replacement not available on creative cloud

Community Beginner ,
Nov 01, 2020

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i use Surface pro x for editing with photoshop.

however, I dont see the sky replacement tool available in my PS. even though my creative cloud shows no updates available and up to date.

 

how do i get the sky replacement?

Adobe Community Professional
Correct answer by davescm | Adobe Community Professional

You are running a 32 bit version of the Windows 10 operating system, which is restricting your updates from your current v19.1.9

Photoshop version 22.0 requires a 64 bit operating system.

 

Dave

TOPICS
Bug, Feature request, Problem or error, Windows

Views

164

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Nov 01, 2020 0
Adobe Community Professional ,
Nov 01, 2020

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Are you looking in Toolbox? Sky Replacement is available from Edit menu, please look there.

sky replacement.jpg

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Nov 01, 2020 0
Community Beginner ,
Nov 02, 2020

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I dont see the sky replacement in my edit toolbar

 

ps.jpg

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Nov 02, 2020 0
Adobe Community Professional ,
Nov 02, 2020

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What exact version do you see when you look in Photoshop's Help - System Info?

What operating system do you have ?

Dave

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Nov 02, 2020 0
Adobe Community Professional ,
Nov 02, 2020

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Tags below OP post indicates Windows OS.

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Nov 02, 2020 0
Community Beginner ,
Nov 02, 2020

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I use Windows 10, run on Microsoft Surface pro X

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Nov 02, 2020 0
Adobe Community Professional ,
Nov 02, 2020

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Please go to Photoshop's  Help >System Info and press copy. Then paste the info here

Dave

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Nov 02, 2020 0
Community Beginner ,
Nov 02, 2020

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Adobe Photoshop Version: 19.1.9 20190724.r.451 2019/07/24: 1207350 x32
Number of Launches: 64
Operating System: Windows 10 32-bit
Version: 10 or greater 10.0.19041.546
System architecture: ^0^1
Physical processor count: 8
Processor speed: 1670 MHz
Built-in memory: 7718 MB
Free memory: 1833 MB
Memory available to Photoshop: 3089 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Image tile size: 132K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1920, right=2880
OpenGL Drawing: Disabled.
OpenGL Allow Old GPUs: Not Detected.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumNativeGPUs=0
License Type: Subscription
Serial number: 90970766538797394224
GUIDBucket:
Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CC 2018 (32 Bit)\
Temporary file path: C:\Users\srina\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 118.5G, 25.8G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CC 2018 (32 Bit)\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CC 2018 (32 Bit)\Plug-Ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2017/11/22-18:28:12 79.589342 79.589342
AdbePM.dll PatchMatch 2016/11/03:19:48:57 1.578146 1.578146
AdobeLinguistic.dll Adobe Linguisitc Library 10.0.0
AdobeOwl.dll Adobe Owl 5.2.11
AdobePDFL.dll PDFL 2017/10/31-06:12:59 79.250229 79.250229
AdobePIP.dll Adobe Product Improvement Program 7.4.1.109.46827
AdobeSVGAGM.dll AdobeSVGAGM 79.588619 79.588619
AdobeXMP.dll Adobe XMP Core 2017/07/13-01:06:39 79.160924 79.160924
AdobeXMPFiles.dll Adobe XMP Files 2017/07/13-01:06:39 79.160924 79.160924
AdobeXMPScript.dll Adobe XMP Script 2017/07/13-01:06:39 79.160924 79.160924
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2017/11/22-18:28:12 79.589342 79.589342
ahclient.dll AdobeHelp Dynamic Link Library 3.0.0.6
AIDE.dll AIDE 2016/05/27-01:08:49 79.574279 79.574279
amtlib.dll AMTLib 10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8) 1.000000
ARE.dll ARE 2017/11/22-18:28:12 79.589342 79.589342
AXE8SharedExpat.dll AXE8SharedExpat 2015/03/13-23:40:54 79.562390 79.562390
AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390
Bib.dll BIB 2017/11/22-18:28:12 79.589342 79.589342
BIBUtils.dll BIBUtils 2017/11/22-18:28:12 79.589342 79.589342
boost_date_time.dll photoshopdva 11.1.0
boost_filesystem.dll photoshopdva 11.1.0
boost_signals.dll photoshopdva 11.1.0
boost_system.dll photoshopdva 11.1.0
boost_threads.dll photoshopdva 11.1.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1
CoolType.dll CoolType 2017/11/22-18:28:12 79.589342 79.589342
CRClient.dll Adobe Crash Reporter Client DLL 1.6.3.0
dnssd.dll Bonjour 3,0,0,2
dvaaudiodevice.dll photoshopdva 11.1.0
dvacore.dll photoshopdva 11.1.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 11.1.0
dvamediatypes.dll photoshopdva 11.1.0
dvametadata.dll photoshopdva 11.1.0
dvametadataapi.dll photoshopdva 11.1.0
dvametadataui.dll photoshopdva 11.1.0
dvaplayer.dll photoshopdva 11.1.0
dvatransport.dll photoshopdva 11.1.0
dvaui.dll photoshopdva 11.1.0
dvaunittesting.dll photoshopdva 11.1.0
dynamiclink.dll photoshopdva 11.1.0
ExtendScript.dll ExtendScript 2017/08/31-12:13:14 81.1150526 81.1150526
icucnv40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
icudt40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
icuuc40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 10.0.0.22
JP2KLib.dll JP2KLib 2018/06/25-18:00:38 79.271024 79.271024
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0
LogSession.dll LogSession 7.4.1.109.46827
mediacoreif.dll photoshopdva 11.1.0
MPS.dll MPS 2019/07/18-22:08:08 94.612058 94.612058
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2018 19.1.9
Plugin.dll Adobe Photoshop CC 2018 19.1.9
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (32 bit) 8.5.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (32 bit) 8.5.0.87
PSArt.dll Adobe Photoshop CC 2018 19.1.9
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop CC 2018 19.1.9
SCCore.dll ScCore 2017/08/31-12:13:14 81.1150526 81.1150526
SVGRE.dll SVGRE 79.586793 79.586793
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0
tbb.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 10.0.0.1
VulcanControl.dll Vulcan Application Control Library 5.3.0.16
VulcanMessage5.dll Vulcan Message Library 5.3.0.16
WinRTSupport.dll Adobe Photoshop Windows RT Support 19.0.0.0
WRServices.dll WRServices Thu June 21 2017 12:26:24 Build 0.22473 0.22473
wu3d.dll U3D Writer 9.3.0.113


Required plug-ins:

3D Studio 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “U3D.8bi”
Accented Edges 19.1.9 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 19.1.9 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 19.1.9 - from the file “Filter Gallery.8bf”
Average 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “Average.8bf”
Bas Relief 19.1.9 - from the file “Filter Gallery.8bf”
BMP 19.1.9 - from the file “Standard MultiPlugin.8bf”
Camera Raw 10.5 - from the file “Camera Raw.8bi”
Camera Raw Filter 10.5 - from the file “Camera Raw.8bi”
Chalk && Charcoal 19.1.9 - from the file “Filter Gallery.8bf”
Charcoal 19.1.9 - from the file “Filter Gallery.8bf”
Chrome 19.1.9 - from the file “Filter Gallery.8bf”
Cineon 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “Cineon.8bi”
Clouds 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “Clouds.8bf”
Collada 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “U3D.8bi”
Color Halftone 19.1.9 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 19.1.9 - from the file “Filter Gallery.8bf”
CompuServe GIF 19.1.9 - from the file “Standard MultiPlugin.8bf”
Conté Crayon 19.1.9 - from the file “Filter Gallery.8bf”
Craquelure 19.1.9 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 19.1.9 - from the file “Standard MultiPlugin.8bf”
Crosshatch 19.1.9 - from the file “Filter Gallery.8bf”
Crystallize 19.1.9 - from the file “Standard MultiPlugin.8bf”
Cutout 19.1.9 - from the file “Filter Gallery.8bf”
Dark Strokes 19.1.9 - from the file “Filter Gallery.8bf”
De-Interlace 19.1.9 - from the file “Standard MultiPlugin.8bf”
Dicom 19.1.9 - from the file “Dicom.8bi”
Difference Clouds 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “Clouds.8bf”
Diffuse Glow 19.1.9 - from the file “Filter Gallery.8bf”
Displace 19.1.9 - from the file “Standard MultiPlugin.8bf”
Dry Brush 19.1.9 - from the file “Filter Gallery.8bf”
Eazel Acquire 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “EazelAcquire.8ba”
Entropy 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “statistics.8ba”
Export Color Lookup Tables 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “Export3DLUT.8be”
Extrude 19.1.9 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “FastCore.8bx”
Fibers 19.1.9 - from the file “Standard MultiPlugin.8bf”
Film Grain 19.1.9 - from the file “Filter Gallery.8bf”
Filter Gallery 19.1.9 - from the file “Filter Gallery.8bf”
Flash 3D 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “U3D.8bi”
Fresco 19.1.9 - from the file “Filter Gallery.8bf”
Glass 19.1.9 - from the file “Filter Gallery.8bf”
Glowing Edges 19.1.9 - from the file “Filter Gallery.8bf”
Google Earth 4 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “U3D.8bi”
Grain 19.1.9 - from the file “Filter Gallery.8bf”
Graphic Pen 19.1.9 - from the file “Filter Gallery.8bf”
Halftone Pattern 19.1.9 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 19.1.9 - from the file “HDRMergeUI.8bf”
HSB/HSL 19.1.9 - from the file “Standard MultiPlugin.8bf”
IFF Format 19.1.9 - from the file “Standard MultiPlugin.8bf”
IGES 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “U3D.8bi”
Ink Outlines 19.1.9 - from the file “Filter Gallery.8bf”
JPEG 2000 19.1.9 - from the file “JPEG2000.8bi”
Kurtosis 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “statistics.8ba”
Lens Blur 19.1.9 - from the file “Lens Blur.8bf”
Lens Correction 19.1.9 - from the file “Lens Correction.8bf”
Lens Flare 19.1.9 - from the file “Standard MultiPlugin.8bf”
Liquify 19.1.9 - from the file “Liquify.8bf”
Matlab Operation 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “ChannelPort.8bf”
Maximum 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “statistics.8ba”
Mean 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “statistics.8ba”
Measurement Core 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “MeasurementCore.8me”
Median 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “statistics.8ba”
Mezzotint 19.1.9 - from the file “Standard MultiPlugin.8bf”
Minimum 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “statistics.8ba”
MMXCore Routines 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “MMXCore.8bx”
Mosaic Tiles 19.1.9 - from the file “Filter Gallery.8bf”
Multiprocessor Support 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “MultiProcessor Support.8bx”
Neon Glow 19.1.9 - from the file “Filter Gallery.8bf”
Note Paper 19.1.9 - from the file “Filter Gallery.8bf”
NTSC Colors 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “NTSC Colors.8bf”
Ocean Ripple 19.1.9 - from the file “Filter Gallery.8bf”
OpenEXR 19.1.9 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 19.1.9 - from the file “Filter Gallery.8bf”
Palette Knife 19.1.9 - from the file “Filter Gallery.8bf”
Patchwork 19.1.9 - from the file “Filter Gallery.8bf”
Paths to Illustrator 19.1.9 - from the file “Standard MultiPlugin.8bf”
PCX 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “PCX.8bi”
Photocopy 19.1.9 - from the file “Filter Gallery.8bf”
Photoshop 3D Engine 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “Photoshop3DEngine.8bi”
Photoshop Touch 19.0 - from the file “PSDX.8bi”
Picture Package Filter 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “ChannelPort.8bf”
Pinch 19.1.9 - from the file “Standard MultiPlugin.8bf”
Pixar 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “Pixar.8bi”
Plaster 19.1.9 - from the file “Filter Gallery.8bf”
Plastic Wrap 19.1.9 - from the file “Filter Gallery.8bf”
PLY 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “U3D.8bi”
Pointillize 19.1.9 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 19.1.9 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “PBM.8bi”
Poster Edges 19.1.9 - from the file “Filter Gallery.8bf”
PRC 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “U3D.8bi”
Radial Blur 19.1.9 - from the file “Standard MultiPlugin.8bf”
Radiance 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “Radiance.8bi”
Range 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “statistics.8ba”
Render Color Lookup Grid 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “Export3DLUT.8be”
Reticulation 19.1.9 - from the file “Filter Gallery.8bf”
Ripple 19.1.9 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 19.1.9 - from the file “Filter Gallery.8bf”
Save for Web 19.1.9 - from the file “Save for Web.8be”
ScriptingSupport 19.1.9 - from the file “ScriptingSupport.8li”
Shake Reduction 19.1.9 - from the file “Shake Reduction.8bf”
Shear 19.1.9 - from the file “Standard MultiPlugin.8bf”
Skewness 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “statistics.8ba”
Smart Blur 19.1.9 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 19.1.9 - from the file “Filter Gallery.8bf”
Solarize 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “Solarize.8bf”
Spatter 19.1.9 - from the file “Filter Gallery.8bf”
Spherize 19.1.9 - from the file “Standard MultiPlugin.8bf”
Sponge 19.1.9 - from the file “Filter Gallery.8bf”
Sprayed Strokes 19.1.9 - from the file “Filter Gallery.8bf”
Stained Glass 19.1.9 - from the file “Filter Gallery.8bf”
Stamp 19.1.9 - from the file “Filter Gallery.8bf”
Standard Deviation 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “statistics.8ba”
STL 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “U3D.8bi”
Sumi-e 19.1.9 - from the file “Filter Gallery.8bf”
Summation 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “statistics.8ba”
Targa 19.1.9 - from the file “Standard MultiPlugin.8bf”
Texturizer 19.1.9 - from the file “Filter Gallery.8bf”
Tiles 19.1.9 - from the file “Standard MultiPlugin.8bf”
Torn Edges 19.1.9 - from the file “Filter Gallery.8bf”
Twirl 19.1.9 - from the file “Standard MultiPlugin.8bf”
U3D 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “U3D.8bi”
Underpainting 19.1.9 - from the file “Filter Gallery.8bf”
Vanishing Point 19.1.9 - from the file “VanishingPoint.8bf”
Variance 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “statistics.8ba”
Virtual Reality Modeling Language | VRML 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “U3D.8bi”
Water Paper 19.1.9 - from the file “Filter Gallery.8bf”
Watercolor 19.1.9 - from the file “Filter Gallery.8bf”
Wave 19.1.9 - from the file “Standard MultiPlugin.8bf”
Wavefront|OBJ 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “U3D.8bi”
WIA Support 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “WIASupport.8li”
Wind 19.1.9 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 19.1.9 (20190724.r.451 2019/07/24: 1207350) - from the file “WBMP.8bi”
ZigZag 19.1.9 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

com.adobe.Butler.backend 2.0.0 - from the file “C:\Program Files (x86)\Adobe\Adobe Photoshop CC 2018 (32 Bit)\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
com.adobe.inapp.purchase 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_4_23\purchaseStock.html”
New Document 2.1.0 - from the file “C:\Program Files (x86)\Adobe\Adobe Photoshop CC 2018 (32 Bit)\Required\CEP\extensions\com.adobe.ccx.fnft\fnft.html”
Libraries 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_4_23\index.html”
com.adobe.inapp.typekit.purchase 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_4_23\purchaseTypekit.html”
Start 2.1.0 - from the file “C:\Program Files (x86)\Adobe\Adobe Photoshop CC 2018 (32 Bit)\Required\CEP\extensions\com.adobe.ccx.start\index.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files (x86)\Adobe\Adobe Photoshop CC 2018 (32 Bit)\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 3.1.2 - from the file “C:\Program Files (x86)\Adobe\Adobe Photoshop CC 2018 (32 Bit)\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
Export As 3.1.2 - from the file “C:\Program Files (x86)\Adobe\Adobe Photoshop CC 2018 (32 Bit)\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Installed TWAIN devices: NONE

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Adobe Community Professional ,
Nov 02, 2020

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"Adobe Photoshop Version: 19.1.9"

 

Sky Replacement is new in 22.0, and you are running PS 19.1.9.

 

~ Jane

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Adobe Community Professional ,
Nov 02, 2020

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You are running a 32 bit version of the Windows 10 operating system, which is restricting your updates from your current v19.1.9

Photoshop version 22.0 requires a 64 bit operating system.

 

Dave

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