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Sorry, Photoshop has encountered an error and needs to close. You will not be able to use Photoshop

Community Beginner ,
Feb 25, 2020

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I have tried all of the solutions mentioned (also doing this Use the Creative Cloud Cleaner Tool to solve installation problems ) and it still doesn't work, my Illustrator works good though, please help asap

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Creative Cloud, Feature request

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Sorry, Photoshop has encountered an error and needs to close. You will not be able to use Photoshop

Community Beginner ,
Feb 25, 2020

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I have tried all of the solutions mentioned (also doing this Use the Creative Cloud Cleaner Tool to solve installation problems ) and it still doesn't work, my Illustrator works good though, please help asap

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Creative Cloud, Feature request

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893

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Feb 25, 2020 0
Most Valuable Participant ,
Feb 25, 2020

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Feb 25, 2020 1
Community Beginner ,
Feb 27, 2020

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Thanks John! I thought I have commented in another post!

I have Photoshop & Illustrator 2020 installed in my MacOS High Sierra (1.8 GHz Intel Core i5), I have never had a problem until last week, whenever I try to open Photoshop this message pops up "Sorry, Photoshop has encountered an error and needs to close. You will not be able to use Photoshop" giving me only the "Quit Photoshop" button option, and the link on Customer Support is broke. 

 

I have tried all of the solutions given in similar articles, and it still doesn't work.

My illustrator is still working perfectly though. 

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Feb 27, 2020 0
Adobe Community Professional ,
Feb 27, 2020

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Create a brand new user account and try it from there.

 

Also, go to Help->System Info and post what's there if you can (from Illustrator if need be.)

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Feb 27, 2020 1
Community Beginner ,
Mar 04, 2020

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Driver[0] Adapter RAM: 1536 DefaultEnableGPU: 1 Start Screen Version: 3.3.0.54 UXP Version: uxp-3.3.7.63

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Mar 04, 2020 0
Adobe Community Professional ,
Mar 04, 2020

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Are you using a pirated version of CC?

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Mar 04, 2020 0
Community Beginner ,
Mar 10, 2020

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of course not, my company is paying monthly... that's also my concern, I can't even use it!

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Mar 10, 2020 0
Adobe Community Professional ,
Mar 11, 2020

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I ask because i don't see the license type, it should show that as a subscription

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Mar 11, 2020 0
New Here ,
Aug 24, 2020

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I am having the same problem did you ever get it figured out ?

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Aug 24, 2020 0