Space Bar Hand Move & CMD-Space Zoom Not Working—CS5

Community Beginner ,
May 15, 2010

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Today, all of a sudden, two of my most used functions—holding down the space bar to move the image around and holding down CMD-space bar to zoom—just up and quit on me (I do like the "Scrubby" but it took a little getting used to. It's very touch screen-esque).

I did all of the normal trouble shooting such as deleting the prefs, relaunching, restarting, etc. Nothing. The functions work fine in the other CS5 programs.

Anybody else come across this? I checked through all of the prefs thinking that perhaps I accidentally changed something but I couldn't find anything. If all else fails, I'll do an uninstall/reinstall but only as a last resort.

I did notice that Adobe finally fixed the Distort (in Full Screen Mode) bug that was killing me in CS4.

Thanks for any help.

Check the OS shortcuts in System Preferences, especially the keyboard->Keyboard Shortcut settings, and Universal Access.  The modifier spacebar keys are frequently used to change localized keyboard settings.

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New Here ,
Jun 09, 2010

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I use Firefox 3.6.3. after restart firefox, space bar is working

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New Here ,
Jun 09, 2010

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yep it's definitely a Firefox thing. My spacebar wasn't working in ID CS5 all of a sudden. Closed Firefox (without even restarting ID) and it's working again fine. I'll let everyone know when it' stops working and will take a screenshot of the Firefox windows open. I'm in Firefox v 3.6.3 and OS X v 10.6.3

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Community Beginner ,
Jun 09, 2010

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Perhaps it is Firefox's use of Flash Player that is causing the conflict. That would gel with the issue with Hulu (as it is wrapped in Flash).

Rudy

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New Here ,
Jun 09, 2010

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Exactly my thoughts Rudy.

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Community Beginner ,
Jun 09, 2010

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Mad Dog Jobs will be smiling at this one.

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Mentor ,
Jun 09, 2010

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Some of us have hated Flash since before the Macromedia–Adobe merger.  I guess that makes us rabid mad dogs.

Wish Flash would be shunned in the Mac OS and in Windows too, but I know that's just wishful thinking. 

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Community Beginner ,
Jun 09, 2010

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This happened to me again today in Photoshop, (only the 2nd time its happened to me). I had Flash and Photoshop open at the same time, but no Firefox or any other apps at the time it happened.

Not only did the spacebar tool stop working, after clicking around a few times in Photoshop, the program just froze up and I had to force-quit and restart Photoshop, at which time the keyboard commands came back.

Don't know if it is the same issue, but I was locked out of the keyboard commands before Photoshop finally choked completely.

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Community Beginner ,
Jun 11, 2010

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Space bar and zoom keyboard modifiers stopped working for me again. Quitting FireFox does not bring them back...

The only way I can bring them back is to reboot my machine.


This really sucks. I hope they fix this soon.

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Adobe Employee ,
Jun 11, 2010

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Are there any other processes that are running flash other than Firefox? Hulu desktop reproduces this problem for me and quitting Hulu fixes it. I don't need to reboot my machine.

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Jun 11, 2010

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There are optional MacOS shortcuts that use the spacebar and modifier-spacebar combinations (mostly in language/keyboard/IME switching, and SpotLight).

And other applications could be doing something similar to what Flash is doing.

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New Here ,
Jun 24, 2010

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So if you only have Photoshop CS5 open after a fresh start and one does not have spotify on their system, and they are not using Safari or Firefox at that moment it should all work, right? I am not sure what you  (Chris Cox) are saying in your comment. Is there a solution some where? Are you still working on a solution? The "spacebar" short cut to the hand tool, is one of the most used function when retouching. At least for me. If there is no fix for that, CS5 will be only a plugin sort of, when I 'd like to use one of the new features of CS5, and CS4 will still be the main Software to use.

Is there not a possibility to program that function, as a new short cut?

Thanks and keep looking for the problem.

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Jun 24, 2010

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We don't know of any problem in Photoshop.

So far customers have found other apps, or system preferences to be at fault.

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Community Beginner ,
Jun 24, 2010

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Whoa!!! Wait a second!

While running PS CS4, I have no issues. If I quit PS CS4 and fire up PS CS5, I immediately have the spacebar issue. You are saying that this is the fault of the other programs? Sorry, but the only new variable is Adobe and therefore, the issue probably lays there.

And to clarify, running PS CS5 with Hulu causes the spacebar issue. Running PS CS4 with Hulu causes NO issues. Something happened with the move from CS4 to CS5 that caused the problem. Adobe, you, not other programs, broke it.

Sorry. It's hot here and I'm cranky.

rudy

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New Here ,
Jun 24, 2010

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I am sorry, I didn't want to stir up angry comments. It looks like rudy713 has a point. Maybe without admitting any fault, you could please look into this and tell us what the difference in the two versions ( CS4 - CS5 ) regarding the spacebar issue is. Than we might be able to solve the problem on our machines, with different programs loaded, in different ways. Otherwise we might spend hours and hours on turning things on and off, to find yet a new program that does not want to play with the new CS5.

Your responds is very much appreciated.

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Jun 24, 2010

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The new variable is that Photoshop CS5 is a Cocoa app, and some other apps and utilities misbehave with Cocoa apps/events in slightly different ways than they did Carbon apps.

Writing the app does tend to give me a bit more information about what is going on.....

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New Here ,
Jun 25, 2010

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Thank you that did narrow my app's down a bit. In my case it was the Quicken Scheduler of Quicken 2007. Never the less, I do think that there should be a warning or instructions, or better a fix of that problem. Programs should not run of the expense of others.

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New Here ,
Jun 25, 2010

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So far I stopped using Firefox and go with Safari - no problem so far. I use CS4.

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New Here ,
Sep 18, 2011

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For those who have still been experiencing this problem and (like me) have been searching online for a solution...  I called Adobe to ask for help and they advised that I go to Macintosh HD/Users/(your user name)/Library/Preferences and remove two items: a folder named 'Adobe Photoshop CS5 Settings' and another file named 'com.adobe.Photoshop.plist'.  This is apparently a bit different to resetting Photoshop preferences at startup (by holding down alt, control and shift keys).  So far this has worked for me.

My understanding is that there are three Library folders on Mac computers so make sure that you follow the pathway that I've noted above.  You might have trouble seeing the above pathway in Finder if you have Lion installed, as it hides that folder.  If so, you need to unhide this using the Terminal application (found within the Utilities folder) and there is a tip on how to do this here: http://tarastips.net/2011/05/show-hidden-library-folder-in-mac-osx-lion/

Best of luck... 

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Community Beginner ,
Sep 22, 2011

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Thanks Helen,

this one finally did it for me. I deleted those prefs and settings, and my space bar came back to life. So obviously your trick did it in CS4 aswell.

I still do wonder: why isn´t Adobe able to fix it. I mean, really fix it. It´s a bug, it gets in my way and in your way almost every day, and as far as I can see here, it happens to quite some people with different settings. I´ve never ever had to deal with HULU. Or Last FM. I´m using browsers, but - hey, I´m a web-designer, so I have to. And funny enough: every post i read it seems to be another browser. Chrome, Firefox, even Safari turns up.

Best

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Sep 22, 2011

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....because the bug doesn't appear to be in Photoshop itself, but in something outside of Photoshop that we cannot detect, work around, or directly control.

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Adobe Community Professional ,
Sep 22, 2011

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do you use bridge and firefox?

if you start FF before Bridge you will have that issue in CS5. Close and restart FF after u start bridge.

G

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New Here ,
Jun 17, 2010

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If your CMD, CTRL space bar aren't working in CS5 and you use spotify. Switch Spotify off its the culprit

www.bigeyebrow.com

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