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when I plug in my Wacom tablet everything will be fine for about 15 minutes, photoshop will then switch over to the move tool and only the move tool! all key board shortcuts will not work, nor dose clicking. if I use my mouse everything works perfectly. i tried updating the drivers for both the Wacom tablet and my commuter but nothing works! I cant use any tools at all!
Mac IOS 10.14
Wacom intuos pro mediem
photoshop 2019
any help would be greatly appreciated!
thanks in advance!
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After working with Wacom support the last thing we tried for this same exact issue seemed to help. It still occasionally switches back to move tool but, it is no longer stuck on that tool. At least it is usable. If you found a permanent solution to this please let me know, otherwise give the below a try.
Reset Photoshop Preferences:
Please hold down Command, Option, Shift while starting up Photoshop. These buttons need to be pressed and held as soon as you click the icon to open the program. A dialog box will appear asking if you wish to delete the preferences/settings file. If the box does not open, close the program and try again, the timing needs to be correct. Once the dialog box opens, select yes to delete the preferences.
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Actually ignore this reply. While it did work for a bit, I know am completely back to what it was doing and can't get it out of the move tool. Let me know if you find anything useful.
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Open the Wacom Center and restore the default settings.
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nope
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after a year this is still an issue like bruh. is there a fix cuz i've tried a few things, but no luck thus far
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I just started having this issue as well... Have you had any success fixing this?
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I found that installing the newest wacom driver fixed the issue.
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ahh see i have the issue of using a college campus computer that doesn't allow updates without an admin password. guess i'm stuck with mouse and keyboard then lol
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Try going to Activity Monitor and Force Quit "Wacom Tablet Driver"
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this worked like a charm, thank you so much!!
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How is this still a problem? Why isn't Adobe/Wacom doing anything about it? This completely renders my tablet useless
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Try going to Activity Monitor and Force Quit "Wacom Tablet Driver"