student

New Here ,
Apr 15, 2021 Apr 15, 2021

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hi .

 

i have just applied the access for adobe photoshop one month ago, it shows expired. i am a student i RMIT . my ACCOUNT :

 

[email removed by moderator]

 

please help 

 

many thx 

 

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Adobe Community Professional ,
Apr 15, 2021 Apr 15, 2021

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Hi @Alimu5CB6,

Did you purchase a Creative Cloud plan for students?  Did you submit proof of student status?

 

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below to confirm your plan is active and payment details are current.
https://account.adobe.com/plans


1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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