subscribtion problem

[ALHASSNA]

Dear Adobe,
I have opened a free trial of photoshop’s program. When the period of free trial finished, I subscribe today again for one month and the money has been taken. However, the program does not open for me when I click the open button and these windows which are shown below. So could you please check the problem? Or give me back my money

Thank you

[michelew83603738]

This is a forum for help from non-Adobe Employees. You need to contact Adobe Support to get them to help you. You might try reaching out on Twitter as they often answer quickly.

[kevin stohlmeyer]

You can contact Adobe Customer Care via this page:

https://helpx.adobe.com/support.html?promoid=1XGJD4QX&mv=other

Beware of spam and others attempting to DM you on here or ask for your payment information.