Suite Design and Web Prem CS6 Education : problème réinstallation nouveau PC

New Here ,
Dec 28, 2020

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Je viens de désactiver la licence sur l'un de mes PC's pour réinstaller la suite Design and Web Prem CS6 Windows French sur mon nouveau PC Dell.
Impossible d'activer ma license sur le nouveau PC 'message indiquant qu'on ne peut pas l'installer sur plus de 2 PC, et quand on désactive un PC, ça ne marche pas'. Jamais je n'ai rencontré un tel problème inadmissible sur une License Education/ Enseignant !
Votre service client est injoignable en ligne !!!!!!!!!!! -> https://helpx.adobe.com/fr/contact.html

Adobe Community Professional
Correct answer by jane-e | Adobe Community Professional

Hi

If you are trying to deactivate computers, then you will need to contact Adobe Customer Care:
https://helpx.adobe.com/contact.html
Click the chat icon in the lower right and type "agent" to get a human.

 

We are volunteers and do not work for Adobe and cannot help with licensing.

 

~ Jane

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Download and install, Problem or error

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Suite Design and Web Prem CS6 Education : problème réinstallation nouveau PC

New Here ,
Dec 28, 2020

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Je viens de désactiver la licence sur l'un de mes PC's pour réinstaller la suite Design and Web Prem CS6 Windows French sur mon nouveau PC Dell.
Impossible d'activer ma license sur le nouveau PC 'message indiquant qu'on ne peut pas l'installer sur plus de 2 PC, et quand on désactive un PC, ça ne marche pas'. Jamais je n'ai rencontré un tel problème inadmissible sur une License Education/ Enseignant !
Votre service client est injoignable en ligne !!!!!!!!!!! -> https://helpx.adobe.com/fr/contact.html

Adobe Community Professional
Correct answer by jane-e | Adobe Community Professional

Hi

If you are trying to deactivate computers, then you will need to contact Adobe Customer Care:
https://helpx.adobe.com/contact.html
Click the chat icon in the lower right and type "agent" to get a human.

 

We are volunteers and do not work for Adobe and cannot help with licensing.

 

~ Jane

TOPICS
Download and install, Problem or error

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39

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Dec 28, 2020 0
Adobe Community Professional ,
Dec 28, 2020

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It would be worth you considering upgrading to Photoshop CC to go with your new computer, have a look at the Photography Plan.

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Dec 28, 2020 0
New Here ,
Dec 28, 2020

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Thank you, but CC (you pay every month of your life) is the worst deceit of the century by Adobe.....And the Suite is not only Photoshop.....

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Dec 28, 2020 0
Adobe Community Professional ,
Dec 28, 2020

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Hi

If you are trying to deactivate computers, then you will need to contact Adobe Customer Care:
https://helpx.adobe.com/contact.html
Click the chat icon in the lower right and type "agent" to get a human.

 

We are volunteers and do not work for Adobe and cannot help with licensing.

 

~ Jane

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Dec 28, 2020 0
New Here ,
Dec 28, 2020

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Thank you so much, but there is actually no chat icon...:)

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Dec 28, 2020 0
jane-e LATEST
Adobe Community Professional ,
Dec 28, 2020

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It looks like this and lingers in the lower right when you scroll. 😊

~ Jane

C54B83CB-E2FD-4D9D-BA3C-855C3813F311.jpeg

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