Copy link to clipboard
Copied
Adobe Photoshop Version: 21.1.2
Surface Pro 4 - refurbished (?)
Operating System: Windows 10 Pro 64-bit
Windows updated, Photoshop updated
I installed Photoshop on the Surface Pro to play with it and the pen wouldn't pair with the tablet.
BUT, it worked fairly decent in Photoshop, enough that I edited one photo for a client and was pleased.
I shut the machine down and when I went back was able to pair the pen.
And now it doesn't work at all in Photoshop.
Anybody have any ideas or suggestions?
TIA
{Thread renamed by moderator}
Copy link to clipboard
Copied
Hi there,
Sorry to hear that the pen is no longer working with Photoshop. Have you tried reinstalling Photoshop and see if that helps?
Also, please check if any OS update is available for the surface.
Regards,
Sahil
Copy link to clipboard
Copied
If you your surface pen will not pair to your Microsoft Surface pro 4 make sure the batteries are good in the pen. If they are contact Microsoft support for help and service. If it worked it had to have paired??? Photoshop only support touch screen gestures you can not use Photoshop tools like brush tool with Touch screen support. Check the batteries.