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Sus Ren

New Here ,
Aug 29, 2020

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Adobe Photoshop CC 2015 will not open on my computer. 

 

I have been using this since 2016 and although I have newer versions, I prefer this.  All my prefered actions are on there.  What can I do to open it?  My payment plan is up to date, and it has never just not opened before.  When I click it in the dock, it bounces a couple of times,  but then does nothing.

 

I have not done a software update recently, but I'm on Catalina 10.15.3

 

Thanks in advance.

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Sus Ren

New Here ,
Aug 29, 2020

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Adobe Photoshop CC 2015 will not open on my computer. 

 

I have been using this since 2016 and although I have newer versions, I prefer this.  All my prefered actions are on there.  What can I do to open it?  My payment plan is up to date, and it has never just not opened before.  When I click it in the dock, it bounces a couple of times,  but then does nothing.

 

I have not done a software update recently, but I'm on Catalina 10.15.3

 

Thanks in advance.

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Problem or error

Views

48

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Aug 29, 2020 0
Adobe Community Professional ,
Aug 29, 2020

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Update to Photoshop v20 or v21.     CC2015 is not compatible with the Catalina OS.

 

Dave

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Aug 29, 2020 0
New Here ,
Aug 29, 2020

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Thanks, Dave - I've been using CC2015 with Catalina for months and never had a problem.  😕 I have got the newer versions of PS, but just liked using this as it had all my settings.

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Aug 29, 2020 0
Adobe Community Professional ,
Aug 29, 2020

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You can migrate your settings over to the newer versions

https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

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New Here ,
Aug 29, 2020

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Great!! Thank you!! I will try this.

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