Copy link to clipboard
Copied
been using photoshop cc 2021 for a while now and only now do i get an error when i try create a new Text or adjust a text it gives me the error seen above "Cold not complete your request because of a program error". Ive seen this error happen in different ways like when trying to create/open a .psd file. Ive tried deleting the font cache from both Photoshop and Windows and nothing works, I have also deleted and reinstalled Photoshop. Anyone know how to fix my issue?
As for the opening and saving-issues please check this out:
https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErrorsavingfiles
As for the Type Layer issues what have you done for trouble-shooting aside from re-installing?
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html
Hello, affected users need to update to Photoshop 22.1.1 as it fixes the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html
If the update does not appear in the CC app, go to help>check for updates.
Copy link to clipboard
Copied
As for the opening and saving-issues please check this out:
https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErrorsavingfiles
As for the Type Layer issues what have you done for trouble-shooting aside from re-installing?
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html
Copy link to clipboard
Copied
Hello, affected users need to update to Photoshop 22.1.1 as it fixes the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html
If the update does not appear in the CC app, go to help>check for updates.
Copy link to clipboard
Copied
They must have broke it again... v.22.5
Copy link to clipboard
Copied
Hello, is it linked to the text tool? could you please describe the exact parameters that triggers the error?
Copy link to clipboard
Copied
Hey,
You can get more detail over in this thread. I commented hear before starting my own on the specific issue.
Copy link to clipboard
Copied
Ok, it seems to be account related, or Adobe Fonts related.