The command NEURAL FILTERS is not currently available.

New Here ,
Jan 24, 2021 Jan 24, 2021

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Hi. This is my first post in this community, I need your help.

Today I been installed Adobe Photoshop, and I was attracted to the new functionality of Neural Filters.

When I wanted to use it in the test image, I had the next notice:  

 

Image-1.png

 

I tried with another image, but the option is still not available.

Image-2.png

 

What I can do? Thanks.

I have a MacBook Air (2017) with macOS Big Sur 11.1

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Mac, Problem or error

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Adobe Community Professional ,
Jan 24, 2021 Jan 24, 2021

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Please check your computer against Photoshop's system requirements. And, please also check the link for graphics processors (GPU)

https://helpx.adobe.com/photoshop/system-requirements.html

 

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Adobe Employee ,
Jan 24, 2021 Jan 24, 2021

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Hi there,

 

Sorry that you are getting an error message while using Neural Filters that says "it is currently not available" 

 

Please update to Photoshop 22.0.1 or later and if that doesn't solve your issues, try the following troubleshooting steps:
  1. Restart Photoshop and try again
  2. Download the filter models again
  3. Quit Photoshop, delete or rename the following folder, Start Photoshop and try again:
    Mac: ~/Library/Application Support/Adobe/UXP/PluginsStorage/
    PHSP/22/Internal/com.adobe.nfp.gallery/PluginData

 

Also, please checkout the troubleshooting steps mentioned here: https://helpx.adobe.com/photoshop/using/neural-filters-feedback.html#Knownissuesandworkarounds 

 

Thanks,

Akash

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New Here ,
Feb 04, 2021 Feb 04, 2021

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Hello. I have same issue with Mark2806 but your recommendation couldn't work for me. What can I do?

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New Here ,
Feb 04, 2021 Feb 04, 2021

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What are the Performance and Scratch Disk Preferences settings? 

What have you done about Photoshop performance so far? 

https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html

>https://javfa.net<br>

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