There are problems reading the document/image on Photoshop 2021.

New Here ,
Dec 13, 2020

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I can't open the full size image on Photoshop 2021. On the screen appears a small part of picture. I restarted the computer, but it would not solve the problem. Photoshop 2020 has no problem opening image. Can anyone suggest what how to solve it?

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Crash or freeze, How to, Mac, Problem or error

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There are problems reading the document/image on Photoshop 2021.

New Here ,
Dec 13, 2020

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I can't open the full size image on Photoshop 2021. On the screen appears a small part of picture. I restarted the computer, but it would not solve the problem. Photoshop 2020 has no problem opening image. Can anyone suggest what how to solve it?

TOPICS
Crash or freeze, How to, Mac, Problem or error

Views

29

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 13, 2020 1
New Here ,
Dec 13, 2020

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After purchasing a new HDR laptop, I have the same issue. The opening up screen is very small, and also the Metadata covering the tool bar, and headings across the top of the page are somewhat tiny in Elements 2021.Fine on the old style laptops, but next to useless on the latest versions. In Elements 2021 there does not appear to be any anywhere you can adjust the Metadata, certainly nothing in 'Edit-Preferences'. Has anyone found a solution to this, other than spending a fortune at the optitions please!

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