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top menu bar is missing

New Here ,
Aug 13, 2020

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Hi all,

I have recently installed Photoshop onto my PC (runs on windows 10). As you can see in the image, the top menu bar (file, edit, layer, filter etc) does not appear and is just a black bar. Neither does any of the maximise/minimise or exit buttons on the app's windows. This is a nuicance and I cannot use photoshop properly because of it. Due to circumstances I need photoshop to run well on my laptop as I have a very large and important school assignment that needs to be completed and a portfolio to make for my University application. Any help is appreciated!

Cheers!

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Bug, Problem or error, Windows

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top menu bar is missing

New Here ,
Aug 13, 2020

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Hi all,

I have recently installed Photoshop onto my PC (runs on windows 10). As you can see in the image, the top menu bar (file, edit, layer, filter etc) does not appear and is just a black bar. Neither does any of the maximise/minimise or exit buttons on the app's windows. This is a nuicance and I cannot use photoshop properly because of it. Due to circumstances I need photoshop to run well on my laptop as I have a very large and important school assignment that needs to be completed and a portfolio to make for my University application. Any help is appreciated!

Cheers!

Untitled-1.jpg

Topics

Bug, Problem or error, Windows

Views

35

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Aug 13, 2020

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Hi

Close Photoshop and try going to this location and deleting the "Adobe Photoshop 2020 Prefs" file

C:\Users\yourname\AppData\Roaming\Adobe\Adobe Photoshop 2020\Adobe Photoshop 2020 Settings

 

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Most Valuable Participant ,
Aug 13, 2020

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Can you move the Tool option bar it looks like it is undocked and is covering Photoshop menu bar

image.png

JJMack

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Adobe Community Professional ,
Aug 13, 2020

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HEllo, if the preferences fix does not work, try to check if you do not have conflicting GPU drivers, see step 7 in this help document: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#GPUandgraphicsdrivertrouble...

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