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Transform Box Not visible

Community Beginner ,
Oct 17, 2018 Oct 17, 2018

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Is anyone else having the same issue with the update that I have Show Transform Control Box checked but there is no box? In have my whole image selected and there is no transform box around it. It was on there today before I updated and now it is gone! HELP!

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correct answers 1 Correct answer

Adobe Employee , Oct 17, 2018 Oct 17, 2018

Hi Lmattra,

Sorry to hear about this,could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

Regards,
Sahil

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Adobe Employee ,
Oct 17, 2018 Oct 17, 2018

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Hi Lmattra,

Sorry to hear about this,could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

Regards,
Sahil

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Community Beginner ,
Oct 17, 2018 Oct 17, 2018

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Hi Sahil,

Turning off graphics acceleration does bring the transform controls back, but in previous (recent) versions of Photoshop CC I never had any trouble with graphics acceleration before. The problem persist through different types of iMac's and MacPro's of my colleagues. The new center point tool is visible when checked, but I (and my colleagues) would really like to have the complete bounding box back. Please tell me that this is on the top of the list of bug fixes.

For reference, here is my system's info.

Screenshot 2018-10-18 at 08.16.03.png

Thank you,

Evert

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Community Beginner ,
Oct 22, 2018 Oct 22, 2018

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Yes this worked thank you!

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Community Beginner ,
Oct 25, 2018 Oct 25, 2018

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Hi Sahil,

This appears to be a problem across the board. Every single designer in our studio has had the same issue but simply turning off the use of the Graphics Processor isn't an option. It's like turning off the turbo on your car and expecting the same performance. That's a step backwards.

I am the only one of six of us who has got this far before experiencing the problem. The other five designers I work with had the issue immediately after installation. Unchecking "Use Graphics Processor" in preferences did work for me and when I turned it back on, it still works. So, it appears to be tripping over occasionally and unchecking and then checking the box resets it.

I also updated to macOS Mojave 10.1.4 before installing the new Photoshop CC 2019.

Thanks

Phil

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New Here ,
Feb 04, 2019 Feb 04, 2019

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I'm having the same issue, and although turning off graphics acceleration fixes it, features requiring graphics acceleration are essential to my workflow so I need to have that option enabled.

Is an actual fix / update / patch being released for this problem?

Thanks, Andrew.

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Guest
Feb 04, 2019 Feb 04, 2019

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Hi

Try setting the drawing mode to basic instead

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