Trial Expired

Community Beginner ,
Mar 10, 2021 Mar 10, 2021

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Hello Adobe Community,

I have a pbm where it says that trial expired in adobe photoshop and adobe premiere pro.It says 'Buy Now'.When I click buy now nothing happens. Although the apps are working perfectly, but it is really annoying asking for purchasing while it is already purchased...

Any help is much appreactied. 

Mohammed.

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Problem or error

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correct answers 1 Correct Answer

Adobe Community Professional , Mar 10, 2021 Mar 10, 2021
It sounds like you will need to contact Adobe directly. We are volunteer users here, not Adobe employees so cannot look at account issues. https://helpx.adobe.com/contact.html  Note : Do not respond to anyone asking for account details on this forum , or by private message, scammers are known to operate here Dave

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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Community Beginner ,
Mar 10, 2021 Mar 10, 2021

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Thanks for replying . I actually tried it before.My subscription is active,I signed out and in,I updated all apps few hours ago and all are up-to-date, and used the  Limited Access Repair tool to fix the host lines.But UNHOPEFULLY no change happened.

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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It sounds like you will need to contact Adobe directly. We are volunteer users here, not Adobe employees so cannot look at account issues.

https://helpx.adobe.com/contact.html 

Note : Do not respond to anyone asking for account details on this forum , or by private message, scammers are known to operate here

Dave

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Community Beginner ,
Mar 10, 2021 Mar 10, 2021

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Thanks for your help. I will be safe about scammers no worries. Thanks for your time.

Much appreacited...

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