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Trouble loading the Adobe Paper Texture Pro or TK7 extensions in Photoshop

Contributor ,
Oct 12, 2020

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On a macbook pro with PS CC and Catalina 10.15.7.

Cannot get Adobe Paper Texture Pro or TK7 extensions to load. They are loaded in PS but when I click on one nothing happens.

Done several trouble shooting steps including uninstalling PS and re-installing, resetting preferences, etc.

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Mac, Problem or error

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Trouble loading the Adobe Paper Texture Pro or TK7 extensions in Photoshop

Contributor ,
Oct 12, 2020

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On a macbook pro with PS CC and Catalina 10.15.7.

Cannot get Adobe Paper Texture Pro or TK7 extensions to load. They are loaded in PS but when I click on one nothing happens.

Done several trouble shooting steps including uninstalling PS and re-installing, resetting preferences, etc.

TOPICS
Mac, Problem or error

Views

52

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Oct 12, 2020 0
Adobe Employee ,
Oct 12, 2020

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Hi there,

 

Sorry that you cannot load the Adobe Paper Texture Pro and TK7 plugins in Photoshop..

 

Which version of Photoshop are you using and how exactly are you installing the plugins?

 

Are you installing them from the Adobe Addons website? For the Paper Texture Pro plugin extension, are you using the correct version update? See https://community.adobe.com/t5/photoshop/where-can-i-find-adobe-paper-texture-panel-pro-2-0-2-for-ph... 

 

If you're getting any specific error or warning while installing the plugins, please checkout the steps mentioned in this article: https://helpx.adobe.com/extension-manager/kb/add-on-not-installed.html

 

Let us know the outcome.

 

Thanks,

Akash

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Oct 12, 2020 0
Contributor ,
Oct 13, 2020

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See above for PS CC. 

Link & download did not work.

Still not loading. Any extension including adobe paper texture pro

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Oct 13, 2020 0
Contributor ,
Oct 13, 2020

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Screen Shot 2020-10-13 at 3.39.27 PM.png

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Oct 13, 2020 0
Contributor ,
Oct 20, 2020

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Got it to work but not from the forum. Thanks anyway.

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Oct 20, 2020 0
Adobe Community Professional ,
Oct 20, 2020

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Hello, could you explain how, it might help other users!

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Oct 20, 2020 0