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Trouble once again saving and opening Photoshop 2020

New Here ,
Jan 20, 2020 Jan 20, 2020

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I'm extremely frustrated with the new Photoshop service. Can we please fix the problem here. I just had to buy a new MACBook in hopes that the problem is fixed and I'm again faced with the problem. My photoshop 2020 just stops saving halfway through crupting my file. Then when I force escape and reopen it doesn't open. So then I go through show package contents and open that way and again I'm faced with the same problem. It's really hard to be a professional when these issues are happening. PLEASE ADVISE.

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Community Expert ,
Jan 20, 2020 Jan 20, 2020

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What operating system and what exact version of Photoshop are you using? Are you saving to a local or an external drive?

 

Dave

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New Here ,
Jan 20, 2020 Jan 20, 2020

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Mac OS Catalina Version 10.15.2 and photoshop CC 2020 V21.0.2 

 

Saving on both. But when the recent happened onto a Lacie external.

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Community Expert ,
Jan 20, 2020 Jan 20, 2020

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Have you tried saving to the local drive and copying to external (as recommended by Adobe).

https://helpx.adobe.com/uk/photoshop/kb/networks-removable-media-photoshop.html

 

If it happens every time on the external drive, check permissisons for Photoshop. See the video issue here:

https://helpx.adobe.com/uk/photoshop/kb/photoshop-and-macos-catalina.html

 

Dave

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New Here ,
Jan 20, 2020 Jan 20, 2020

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Thanks for your help Dave! I put this into my workflow in hopes that I don't come across the same problems.

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