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Tutorial has a green screen

New Here ,
Oct 06, 2020

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I'm watching the "getting to know photoshop" tutorial and I can hear the audio but cannot see the video all I can see is a green screen. 

I thought this might be happening because I installed an YouTube ad blocker extension (a month or so ago).  Tonight I went ahead and deleted the ad blocker extension and rebooted my computer and It did not fix the issue of seeing a green screen.  Do you have any ideas on helping me remedy this?

gree screen.JPG

 

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Tutorial has a green screen

New Here ,
Oct 06, 2020

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I'm watching the "getting to know photoshop" tutorial and I can hear the audio but cannot see the video all I can see is a green screen. 

I thought this might be happening because I installed an YouTube ad blocker extension (a month or so ago).  Tonight I went ahead and deleted the ad blocker extension and rebooted my computer and It did not fix the issue of seeing a green screen.  Do you have any ideas on helping me remedy this?

gree screen.JPG

 

TOPICS
Problem or error

Views

35

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 06, 2020 0
Adobe Community Professional ,
Oct 06, 2020

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Hi

Videos are loading fine for me, have you tried using a different browser

2020-10-06 08_12_33-Window.png

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Oct 06, 2020 0
Mylenium LATEST
Most Valuable Participant ,
Oct 06, 2020

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Could be anything from generic hardware acceleration issues in your browser to specific graphics card issues. Impossible to tell. Start by checking your system's graphics driver and update it, then check the relevant settings in the browser.

 

Mylenium

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Oct 06, 2020 0